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Prof Dr Bernd Stauss

Prof Dr Bernd Stauss

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1.
Psychology of Gift-Giving
Psychology of Gift-Giving
By: Stauss Bernd Stauss
Publisher: Springer Nature B.V.
No Review Yet
AED455
Binding:
Paperback
Release:
05 Jan 2023
Language:
English
International Edition
Ships within 22-24 Days Explain..
Free Shipping in UAE.
2.
Effective Complaint Management
Effective Complaint Management
By: Wolfgang Seidel, Bernd Stauss
Publisher: Springer
No Review Yet
AED924
Binding:
Hardback
Release:
18 Feb 2019
Language:
English
International Edition
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3.
Electronic Services
Electronic Services
By: Bernd Stauss, Manfred Bruhn
Publisher: Gabler Verlag
No Review Yet
AED1,381
Binding:
Paperback
Release:
19 Sep 2012
Language:
German
International Edition
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4.
Qualitätsmanagement Und Zertifizierung
Qualitätsmanagement Und Zertifizierung
By: Bernd Stauss
Publisher: Gabler Verlag
No Review Yet
AED586
Binding:
Paperback
Release:
01 Jun 1994
Language:
German
International Edition
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5.
Wertschöpfungsprozesse Bei Dienstleistungen
Wertschöpfungsprozesse Bei Dienstleistungen
By: Bernd Stauss, Manfred Bruhn
Publisher: Gabler Verlag
No Review Yet
AED1,349
Binding:
Paperback
Release:
24 Sep 2012
Language:
German
International Edition
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6.
Beschwerdemanagement Excellence
Beschwerdemanagement Excellence
By: Bernd Stauss, Andreas Scholer, Andreas Schöler, Andreas Schoeler
Publisher: Gabler Verlag
No Review Yet
AED2,613
Binding:
Paperback
Release:
30 Jan 2003
Language:
German
International Edition
Ships within 26-28 Days Explain..
Free Shipping in UAE.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
7.
Dienstleistungsmarken
Dienstleistungsmarken
By: Bernd Stauss, Manfred Bruhn
Publisher: Gabler Verlag
No Review Yet
AED1,470
Binding:
Hardback
Release:
13 Mar 2008
Language:
German
International Edition
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8.
Dienstleistungsmanagement Jahrbuch 2000
Dienstleistungsmanagement Jahrbuch 2000
By: Bernd Stauss, Manfred Bruhn
Publisher: Gabler Verlag
No Review Yet
AED614
Binding:
Paperback
Release:
27 May 2012
Language:
German
International Edition
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9.
Dienstleistungsqualität
Dienstleistungsqualität
By: Bernd Stauss, Manfred Bruhn
Publisher: Gabler Verlag
No Review Yet
AED660
Binding:
Paperback
Release:
19 May 2012
Language:
German
International Edition
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10.
Dienstleistungsnetzwerke
Dienstleistungsnetzwerke
By: Bernd Stauss, Manfred Bruhn
Publisher: Gabler Verlag
No Review Yet
AED898
Binding:
Paperback
Release:
07 May 2012
Language:
German
International Edition
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11.
Kundenintegration
Kundenintegration
By: Bernd Stauss, Manfred Bruhn
Publisher: Gabler Verlag
No Review Yet
AED1,013
Binding:
Hardback
Release:
26 Feb 2009
Language:
German
International Edition
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12.
Dienstleistungscontrolling
Dienstleistungscontrolling
By: Bernd Stauss, Manfred Bruhn
Publisher: Gabler Verlag
No Review Yet
AED1,363
Binding:
Hardback
Release:
27 Mar 2006
Language:
German
International Edition
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13.
Serviceorientierung Im Unternehmen
Serviceorientierung Im Unternehmen
By: Bernd Stauss, Manfred Bruhn
Publisher: Springer Fachmedien Wiesbaden
No Review Yet
AED1,013
Binding:
Hardback
Release:
24 Feb 2010
Language:
German
International Edition
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14.
Wenn Thomas Mann Ihr Kunde Wäre
Wenn Thomas Mann Ihr Kunde Wäre
By: Bernd Stauss
Publisher: Gabler Verlag
No Review Yet
AED348
Binding:
Hardback
Release:
27 Jun 2012
Language:
German
International Edition
Ships within 26-28 Days Explain..
Free Shipping in UAE.
15.
Dienstleistungsmanagement Jahrbuch 2001
Dienstleistungsmanagement Jahrbuch 2001
By: Bernd Stauss, Manfred Bruhn
Publisher: Gabler Verlag
No Review Yet
AED660
Binding:
Paperback
Release:
15 Jun 2012
Language:
German
International Edition
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16.
Dienstleistungsinnovationen
Dienstleistungsinnovationen
By: Bernd Stauss, Manfred Bruhn
Publisher: Springer Gabler
No Review Yet
AED777
Binding:
Paperback
Release:
16 Oct 2012
Language:
German
International Edition
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17.
Strategische Planung Im Beschwerdemanagement
Strategische Planung Im Beschwerdemanagement
By: Prof Dr Bernd Stauss, Bernd (FRW) Stauss, Martin Mende
Publisher: Deutscher Universitatsverlag
No Review Yet
AED1,129
Binding:
Paperback
Release:
08 Dec 2006
Language:
German
International Edition
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18.
Zufriedenheitsorientierte Steuerung Des Customer Care
Zufriedenheitsorientierte Steuerung Des Customer Care
By: Prof Dr Bernd Stauss, Maxie Schmidt
Publisher: Gabler Verlag
No Review Yet
AED761
Binding:
Paperback
Release:
15 Jan 2008
Language:
German
International Edition
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19.
Aktuelle Forschungsfragen Im Dienstleistungsmarketing
Aktuelle Forschungsfragen Im Dienstleistungsmarketing
By: Christoph Bayer, Bernd Stauss
Publisher: Gabler Verlag
No Review Yet
AED688
Binding:
Paperback
Release:
11 Dec 2008
Language:
German
International Edition
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20.
Beschwerdeinformationen Und Ihre Nutzung
Beschwerdeinformationen Und Ihre Nutzung
By: Andreas Sch Ler, Prof Dr Bernd Stauss, Andreas Scholer, Andreas Schöler, Andreas Schoeler
Publisher: Gabler Verlag
No Review Yet
AED546
Binding:
Paperback
Release:
16 Apr 2009
Language:
German
International Edition
Ships within 26-28 Days Explain..
Free Shipping in UAE.
Print On Demand
Print On Demand (POD) titles : are those which have been especially printed by the Publisher / Vendor partner only after an order for them has been received. They are also classified as Non-Returnable.
Non-Returnable titles : are those which have been classified as Non-Returnable under any circumstance by International Publishers / Vendor partners.
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