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1.
Call Center-Steuerung
By:
Bodo Böse
,
Dörte Dörte Klasing
,
Erhard Flieger
,
Matthias Temme
Publisher:
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
No Review Yet
AED206
Binding:
Paperback
Release:
21 May 2012
Language:
gerger
Out of Stock
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2.
Call Center — Mittelpunkt der Kundenkommunikation
By:
Stephen Fedtke
,
Bodo Böse
,
Carmen Saalmüller
,
Erhard Flieger
,
Martin Hartung
Publisher:
Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
No Review Yet
AED231
Binding:
Paperback
Release:
13 Apr 2012
Language:
gerger
Out of Stock
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