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Donna Knapp
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1.
A Guide to Customer Service Skills for the Service Desk Professional
By:
Donna Knapp
Publisher:
Cengage Learning, Inc
No Review Yet
AED438
Binding:
Paperback
Release:
15 Mar 2010
Language:
English
International Edition
Ships within
18-20 Days
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2.
From the Soup Lines to World War II
By:
Donna Mae Knapp
Publisher:
Xlibris
No Review Yet
AED94
Binding:
Hardback
Release:
02 Jun 2011
Language:
English
International Edition
Ships within
14-16 Days
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3.
From the Soup Lines to World War II
By:
Donna Mae Knapp
Publisher:
Xlibris
No Review Yet
AED71
Binding:
Paperback
Release:
02 Jun 2011
Language:
English
International Edition
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14-16 Days
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4.
The ITSM Process Design Guide
By:
Donna Knapp
Publisher:
J Ross Publishing
No Review Yet
AED140
Binding:
Paperback
Release:
30 Aug 2010
Language:
English
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5.
A Guide to Customer Service Skills for the Help Desk Professional
By:
Donna Knapp
Publisher:
Cengage Learning, Inc
No Review Yet
AED236
Binding:
Paperback
Release:
12 Nov 2004
Language:
English
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6.
An Introduction to Help Desk Concepts
By:
Donna Knapp
Publisher:
Cengage Learning, Inc
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AED201
Binding:
Paperback
Release:
30 Oct 1998
Language:
English
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7.
A Guide to Help Desk Concepts
By:
Donna Knapp
Publisher:
Cengage Learning, Inc
No Review Yet
AED282
Binding:
Paperback
Release:
07 Mar 2003
Language:
English
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8.
A Guide to Help Desk Concepts
By:
Donna Knapp
Publisher:
Cengage Learning, Inc
No Review Yet
AED71
Binding:
Paperback
Release:
23 Apr 2009
Out of Stock
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9.
A Guide to Service Desk Concepts
By:
Donna Knapp
Publisher:
Cengage Learning, Inc
No Review Yet
AED231
Binding:
Paperback
Release:
01 Mar 2009
Language:
English
Out of Stock
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10.
Guide to Customer Service Skills for the Help Desk Professional
By:
Donna Knapp
Publisher:
Turtleback Books
No Review Yet
AED183
Binding:
Hardback
Release:
16 Nov 1999
Out of Stock
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11.
A Guide to Customer Service Skills for the Service Desk Professional
By:
Donna Knapp
Publisher:
Cengage Learning, Inc
No Review Yet
AED862
Binding:
Paperback
Release:
07 May 2014
Language:
English
Out of Stock
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12.
A Guide to Service Desk Concepts
By:
Donna Knapp
Publisher:
Cengage Learning, Inc
No Review Yet
AED765
Binding:
Paperback
Release:
14 Feb 2013
Language:
English
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13.
A Guide to Customer Service Skills for the Help Desk Professional
By:
Donna Knapp
Publisher:
Cengage Learning, Inc
No Review Yet
AED170
Binding:
Paperback
Release:
16 Nov 1999
Language:
English
Out of Stock
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14.
The Itsm Process Design Guide
By:
Donna Knapp
Publisher:
Cengage Learning India
No Review Yet
AED36
Binding:
Hardback
Release:
01 Jan 2014
Out of Stock
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15.
Bioethics, human rights and health law
By:
David McQuoid-Mason
,
Amaboo Dhai
,
Donna Knapp Van Bogaert
No Review Yet
AED231
Binding:
Paperback
Language:
English
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