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1.
Inbound Customer Callcenter Design
By:
Jon Anton
No Review Yet
AED495
Out of Stock
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2.
Call Center Performance Enhancment Using Simulation and Modeling
By:
Jon Anton
,
Bill Hall
,
Vivek Bapat
Publisher:
Purdue University Press
No Review Yet
AED404
Binding:
Paperback
Release:
15 Jun 2000
Language:
English
Out of Stock
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3.
Call Center Benchmarketing
By:
Jon Anton
,
David Gustin
Publisher:
Purdue University Press
No Review Yet
AED170
Binding:
Paperback
Release:
15 Jun 2000
Language:
English
Out of Stock
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4.
Minimizing Agent Turnover
By:
Jon Anton
Publisher:
Purdue University Press
No Review Yet
AED315
Binding:
Paperback
Release:
30 May 2002
Out of Stock
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5.
20
By:
Jon Anton
Publisher:
Purdue University Press
No Review Yet
AED203
Binding:
Paperback
Release:
28 Feb 2002
Out of Stock
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6.
eBusiness Customer Service
By:
Jon Anton
Publisher:
Purdue University Press
No Review Yet
AED338
Binding:
Paperback
Release:
30 Jan 2002
Out of Stock
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7.
Call Center Management
By:
Jodie Monger
,
Debra Perkins
,
Jon Anton
Publisher:
Purdue Univ Pr
No Review Yet
AED369
Binding:
Paperback
Release:
24 Apr 2007
Language:
English
Out of Stock
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