Rachel McConnellRachel McConnell is a content design leader and author based near Brighton, England, who's spent the last decade helping teams (and individuals) improve their content maturity. Her content career has progressed from content strategy and design to opeations and leadership, for companies such as Deliveroo, Clearleft, and BT. She's currently head of UX content for Flo.Before her tech career, she spent a decade in advertising and brand marketing-her commercial sense and creative problem-solving skills have proved very useful for designing product experiences and running content teams.Rachel is also the cofounder of Tempo, a community for content design leaders. She's curated conferences for both Tempo and Clearleft, and runs multiple community events and meetups. Read More Read Less