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Sternberg, Torsten

Sternberg, Torsten

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IT-Service-Management mit dem SAP Solution Manager: Fehler in SAP-Systemen mit ITSM beheben. Aktuell zu SolMan 7.2. Problem-Management, ... Service-Request-Management
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Change Request Management mit dem SAP Solution Manager: ChaRM mit dem SolMan 7.2 steuern
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Change Request Management with SAP Solution Manager: SAP Essentials #59 (Sap Press Essentials, 59)
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SAP Solution Manager Service Desk – Functionality and Implementation: SAP Essentials 46 (Sap Press Essentials, 46)
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