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Analisi Decisionale del Modello Mmnc

Analisi Decisionale del Modello Mmnc


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About the Book

Oggi le code sono frequenti nelle banche, soprattutto il lunedì e il venerdì. Lo scopo di questo progetto è quello di determinare il tempo medio che i clienti trascorrono in coda e il tempo effettivo di erogazione del servizio, esaminando così l'impatto della perdita di tempo e i costi ad essa associati. I dati primari sono stati raccolti presso la filiale SBI di Canara Avenue, a Coimbatore (TamilNadu), sulla base del modello di arrivo e di servizio dei clienti. La metodologia utilizzata ha seguito il processo markoviano di nascita e morte. Abbiamo inoltre testato il modello di servizio per determinare se segue una distribuzione esponenziale. Sulla base dell'analisi, siamo stati costretti a raccomandare alla direzione della banca di aumentare il numero di server a tre, in modo da ridurre il tempo che i clienti trascorrono in coda e i costi di attesa. Questa analisi di ricerca M/M/N/C è stata sviluppata a partire dal modello M/M/I. Questo modello si basa su una coda singola con server multipli, in cui l'arrivo è basato su un processo passionale e il tempo di servizio è distribuito in modo esponenziale. In questo modello l'arrivo dei clienti sarà in coda singola e il servizio sarà fornito da server multipli M / M.


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Product Details
  • ISBN-13: 9786206078487
  • Publisher: KS Omniscriptum Publishing
  • Publisher Imprint: Edizioni Sapienza
  • Height: 229 mm
  • No of Pages: 60
  • Spine Width: 4 mm
  • Width: 152 mm
  • ISBN-10: 6206078485
  • Publisher Date: 09 Jun 2023
  • Binding: Paperback
  • Language: Italian
  • Returnable: N
  • Weight: 150 gr


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