When you think about consistency, what is the first word or the
first emotions that come to mind? What do you first feel when
youthink of someone who is consistent?
If you think of a business that is reliable and trustworthy, what
feelings does that evoke? Is this a place of business that you
want to visit again and again? Is this somewhere that you feel
comfortable spending your money as often? Is it a place that
feels actually rewarding and fun to shop at?
The answers to those questions are probably yes because
consistency is a big reason why people bring their business back
to the same companies again and again. When they are
spending money, they are voting with their wallets. They are
saying that they feel like they can count on this company and
their products, their sales people, their entire vision and culture.
The same is true with people. Consistency can go a long way
toforge strong friendships, get good jobs, create communities,
and manufacture a personal environment that is peaceful and
rewarding and strong.
If you want to have real relationships and real success at
work and a future that is bright and promising, you need to
be a consistent person and do consistent work and regularly
show others that you can be trusted.
But before you can do that, before you can really start to live a
consistent life and be a consistent person, you need to know
what consistency is and why it is so important. Why do so many people look for it in business and in personal life? Why does this
facet of someone or some company rise above all others?
Consistency is the act of regularly doing something well
without being reminded. It's being reliable, it's being
trustworthy, it's delivering on your promises without being
prompted and doing it again and again.
The post office is consistent. The nightly news is consistent.
Unfortunately, the IRS is consistent. These are all entities that
get their jobs done without being told to and they have acted
correctly for generations now. They don't need to be guided, they
don't need to be told what to do. They know their purpose and
the task at hand and they complete it on their own, free of
mentorship and usually assistance.
Throughout your life, you have met with and worked with plenty
of people and business entities that have and have not been
consistent. You have experienced the good and bad of
consistency. You have people who are always late and you have
people who are always on time, sometimes even early. You have
companies that deliver their goods and services on time without
any issues and you have others who have to be called and
hounded to accomplish a very simple task that they promised to
you weeks ago.
You know that a life with consistency is much calmer and easier
because there are no surprises. You know what is promised
and you know that you can expect that promise to be done
without any hassle. You also know that a life without
consistency is the opposit