Part I-Cultivating an Authentic Workplace
CHAPTER 1-The dumbing down of work
CHAPTER 2-Human spirit and work
CHAPTER 3-The concept of workplace dignity
CHAPTER 4-A lack of authentic conversations
CHAPTER 5-Two task-focused pillars of authentic conversations CHAPTER 6-Three people-focused pillars of authentic conversations
Part II-Five Developmental Conversations CHAPTER 7-Conversation #1-The coaching conversation
CHAPTER 8-Using G.R.O.W. for a better coaching conversation
CHAPTER 9-Conversation #2-The delegation conversation
CHAPTER 10-Ten keys to a better delegation conversation
CHAPTER 11-Conversation #3-The visioning conversation
CHAPTER 12-Visioning questions to ask
CHAPTER 13-Conversation #4-The encouraging conversation
CHAPTER 14-Twelve powerful ways to engage or disengage people at work
CHAPTER 15-Conversation #5-The relationship building conversation
CHAPTER 16- Five steps to relationship building conversations
PART III-FIVE Performance conversations
CHAPTER 17-Overview of the five conversations framework
CHAPTER 18-Rationale and benefits of the five conversations framework CHAPTER 19-Conversation # 6-The climate review conversation
CHAPTER 20-Conversation # 7-The strengths and talents conversation
CHAPTER 21-Conversation # 8-The opportunities for growth conversation
CHAPTER 22-Conversation # 9-The learning and development conversation
CHAPTER 23-Conversation # 10-The innovation and continuous improvement conversation
About the Author: Tim Baker is a thought leader, international consultant and author. He is Managing Director of WINNERS-AT-WORK Pty Ltd, which specializes in assisting managers to develop productive workplace cultures. He was voted one of the 50 Most Talented Global Training & Development Leaders by the World HRD Congress, awarded by a distinguished international panel to professionals "who are doing extraordinary work" in the field of Human Resource Development.
Tim has published seven books with Palgrave Macmillan, including The New Influencing Toolkit: Capabilities for Communicating with Influence (2015), The End of the Job Description: Shifting From a Job-Focus To a Performance-Focus (2015) and Performance Management for Agile Organizations: Overthrowing The Eight Management Myths That Hold Businesses Back (Palgrave Macmillan, 2017).
Tim has conducted over 2,430 seminars, workshops and keynote addresses to over 45,000 people in 11 countries across 21 industry groups. He regularly writes for HR industry press.
