This is a practical guide that will walk you step by step through all the essentials of managing the human resources in your business. The book is packed with guides, worksheets and checklists. These strategies are absolutely crucial to your business' success yet are simple and easy to apply.
Here's what's in the book:
How to develop an effective personnel system.
How to hire the right employees; techniques and strategies to assemble your own winning team. Helps you to always get the right people for the right job.
Employee training and development; the tips and techniques used by professional trainers to get better involvement, support and retention.
How to build employee trust; powerful strategies to establish your credibility with subordinates.
Productivity improvement; proven techniques to spur stuff productivity and team spirit - you'll get more done with less resistance, quickly and effectively.
How to effectively delegate work and responsibility; tactics to squeeze more out of your day with foolproof delegation techniques.
Effective management of employee relations.
How to set up an efficient pay system; establish payroll and stuffing restrictions that keep expenses on budget.
Effective supervisory practices; discover the five top strategies proven to get your employees' full commitment to job performance. Hard to believe, but none of them include a raise. They work like magic and cost you nothing to implement.
How to use and apply positive discipline measures; clever strategies to handle tricky, frustrating or time-wasting situations with flair, confidence and speed.
How to deal with employee grievances; ignoring them won't make them go away - techniques for handling complaints like a pro. Do's and don'ts for smoothing out the waves.
How to communicate effectively with your employees.
How to manage employee benefits.
Checklist for developing a training program; effective training and orientation strategies proven to save you money.
How to effectively and economically use temporary help services.
My name is Meir Liraz and I'm the author of this book. According to Dun & Bradstreet, 90% of all business failures analyzed can be traced to poor management. This is backed up by my own experience. In my 31 years as a business coach and consultant to small businesses, I've seen practically dozens of small business owners go under and lose their businesses -- not because they weren't talented or smart enough -- but because they were trying to re-invent the wheel rather than rely on proven, tested methods that work. And that is where this book can help, it will teach you how to avoid the common traps and mistakes and do everything right the first time.
