Cornerstones - A Measure of Trust in Work Relationships
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Cornerstones - A Measure of Trust in Work Relationships

Cornerstones - A Measure of Trust in Work Relationships


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About the Book

Trust between co-workers has been demonstrated to be a key component of effective management, organizational commitment, and job satisfactions. This trust survey can be use to assess the level of trust between individuals in organizational life and in work relationships. It measures three dimensions of trust: competence (the person's perceived ability to do the work), credibility (the person's valuing of the respondent's needs and concerns), and care (the other person's valuing of the respondents needs and concerns). Respondents answer fifteen questions regarding their level of trust for an identified colleague. Composite scores are obtained on the three dimensions. Instructions are included for using this instrument as a basis for personal feedback and action planning. Contributed by Amy M. Birtel, Valerie C. Nellen, and Susan B. Wilkes.



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About the Author: Jack Gordon served for fifteen years as chief editor of Training Magazine, North America's leading monthly covering workplace training and development. His articles and columns on training subjects have appeared in publications including The Wall Street Journal, San Diego Chronicle, and Minneapolis Star Tribune.


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Product Details
  • ISBN-13: 9780787973162
  • Publisher: Pfeiffer
  • Publisher Imprint: Pfeiffer
  • Language: English
  • Returnable: Y
  • Sub Title: A Download from Pfeiffer's Classic Activities for Managing Conflict at Work
  • ISBN-10: 0787973165
  • Publisher Date: 01 Apr 2004
  • Binding: Hardback
  • No of Pages: 456
  • Series Title: Pfeiffer Electronic Downloads


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