Corporate Success through Holistic Quality

The book shows to readers that a Quality Conscience is needed in order to successfully implement quality and reap corporate success: This conscience takes you through a path of discovery which first stems from a realization of what is quality and its inherently natural presence in the universe, to an understanding of the direct impacts of quality on business success, together with an awareness of the very many things which are required in order to get the perfect working quality model. The universal realities are rightfully described by projecting an organization as an organizational entity which is alive and whose successful existence depends on non-visible forces and energies. It is through the cohesive mix of quality forces that we show the emergence of a true quality culture which is sustainable. In fact the book shows that the very essence and ability to replicate a culture of quality can become natural and require effortless organizational actions and behaviours if they are driven by a value based system. Projection into the energetic dimension serves to caution moves and actions which generate organizational entropy and drain energy from the organization. The book provides insights from more than a decade of work experience in the field of Quality and taps into a panoply of issues (very often ignored) and which need to be considered in order to achieve the perfect Quality Environment: The principles of Quantum Management is the result of an experiential analysis of Organizational dynamics and behaviour and realities as observed over more than a decade of practice of Quality: The experience drawn provides practical insights on the various roadblocks which are encountered in the path of implementing Quality. Finally the book inspires from close parallels between the individual and the living organizational entities and the energy realm within which the entities and the universe operates. The universe is a bundle of energy, energy makes the world go round!: The Quality phenomenon is intricately associated with energy: The organization is an energy conglomerate comprising the energy of its organizational premises and space, its atmosphere, its interactions with customers, its people, its leaders, the energy of its efficiency and effectiveness, the energy of its product and services and the energy of its culture. Existing Quality Tool-oriented books on the market do not delve on the subject matter of energy and this is what makes the topic new and of increasing importance. The book is unique in the sense that it describes the practical path towards achieving corporate success through quality, explained within a tantalising background and context of an energy realm! The various chapters of the book starting with the Quality Philosophy, the creation of the Quality Foundation, Business Excellence Models, Creating a Quality Culture, cautionary Roadblocks to Quality all espouse the energy principles in their descriptions and intentions for truly achieving Quality and reaping success. The holistic approach guarantees success and is propounded in the perfect working Quality Model, which described in Chapter 6. The book has been structured in such a way that it shows the path and rise in building a House of Quality though rightfully chosen chapters. More importantly it was felt that most quality books remain at the level of text books and do not reveal the philosophic aspects of quality. It was also felt that the true meaning of quality was not truly understood and the intention was to provide such an explanation of its holistic meaning. The book has some new themes that have not been touched so far by other books dealing with the subject matter of Quality in organizations: These themes are for example the principles of Quantum Management, the energy dimension within which an organization operates and the non-visible forces which affect the running of the organization and the need for organizational sensitiveness for same.