The Direct to Consumer Playbook Book by Mike Stevens
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The Direct to Consumer Playbook

The Direct to Consumer Playbook


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International Edition


About the Book

Build your DTC brand by learning from the best. As consumer buying habits continue to shift, more and more brands are turning their attention to e-commerce and selling direct. However, few manage to succeed at scale.

Overcome the challenges of the ever-increasing cost of marketing, the demands of customer service, complicated logistical requirements and the perils of selecting the right technology by learning from the DTC pioneers who have got it right.

Read the founding stories, strategies, failures and eventual success of DTC brands such as Huel, graze, Snag, tails.com, Who Gives a Crap, Casper, Lick, allplants, Bloom & Wild and more to discover:

- How they got started, what worked then and what works now
- The importance of building a community and how to use data
- When to consider going multichannel
- Why you need a bulletproof brand
- Navigating funding, margins, growth, customer service and product development and more

For the first time, the best in class of DTC share their playbooks so that you can understand and build on their successes.


About the Author: Mike Stevens has played key roles in two of the most iconic start up-challenger brands in recent years: Innocent smoothies and Peppersmith plant-based chewing gum and mints. At Innocent, he built and ran their supply chain for six years before becoming a country manager and heading up the brand's launch in Scandinavia. In 2009 he co-founded Peppersmith. He now advises D2C food and drink businesses and is a mentor for Virgin Startup. He is based in Dorset, UK.


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Product Details
  • ISBN-13: 9781398605442
  • Publisher: Kogan Page
  • Publisher Imprint: Kogan Page
  • Height: 234 mm
  • No of Pages: 224
  • Spine Width: 19 mm
  • Weight: 544 gr
  • ISBN-10: 1398605441
  • Publisher Date: 31 May 2022
  • Binding: Hardback
  • Language: English
  • Returnable: Y
  • Sub Title: The Stories and Strategies of the Brands That Wrote the Dtc Rules
  • Width: 156 mm


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