The first book to bring together researchers and practitioners from a range of professions and institutions in exploring how people develop and may lose Trust through the ways in which they speak, write and act. Includes practical examples of how to conduct Trust-related research using tools from applied linguistics and discourse analysis.
About the Author: ALISON ANDERSON Professor of Sociology and Director of the Community, Culture and Society Research Centre in the Institute of Health and Community, Plymouth University, UK CHARLES ANTAKI Professor of Language and Social Psychology in the School of Social, Political and Geographical Sciences, Loughborough University, UK KATJA BEITAT PhD candidate at the University of Leipzig, Germany and visiting scholar at the Centre for Health Communication at the University of Technology, Sydney, Australia GUNTER BENTELE is a full professor for Public Relations at the University of Leipzig, Leipzig, Germany CLEA BOURNE Lecturer in International Public Relations in the School of Journalism, Media & Cultural Studies (JOMEC) at Cardiff University, UK CHRISTOPHER CANDLIN Senior Research Professor Emeritus in the Department of Linguistics at Macquarie University, Sydney, Australia JONATHAN CRICHTON Lecturer in Applied Linguistics and Research Fellow in the Research Centre for Languages and Cultures, University of South Australia, Australia MAURIZIO CATULLI Senior Lecturer in Marketing at The University of Hertfordshire, UK JOANNE CHOW Master of Arts student in Second Language Education at the Ontario Institute for Studies in Education, University of Toronto, Canada JUDY DELIN Co-director of Roe Delin Ltd, UK an information design and language consultancy specialising in customer communications for finance, telecommunications, and utilities brands PAULA DOHERTY Doctoral student at the University of Lancaster, UK, and a qualified social worker MICK FINLAY Senior Lecturer in Psychology at Anglia Ruskin University, UK CINDY GALLOIS Emeritus Professor in psychology and communication at The University of Queensland, Australia CHRISTOPHER HALL Social Care Researcher in the School of Medicine and Health, Durham University, UK SUE HALLIDAY Professor of Marketing at the University of Hertfordshire, UK and Director of the Marketing Insight Research Unit DAVID G. HEWETT Associate Professor at The University of Queensland School of Medicine, Australia and head of Phase 2 MBBS Program RICK IEDEMA Professor of Organizational Communication and the Executive Director of the Centre for Health Communication at the University of Technology in Sydney, Australia HEATHER JACKSON works as an Associate Lecturer in Applied Linguistics at Macquarie University, Sydney, Australia NEIL H. JOHNSON Assistant Director of the English Language Institute at Kanda University of International Studies in Chiba, Japan ALAN JONES Senior Research Fellow in the Department of Linguistics, Macquarie University, Australia JULIE KEREKES Associate Professor in Second Language Education at the Ontario Institute for Studies in Education, University of Toronto, Canada ALINA LEMAK Master of Arts student in Second Language Education at the Ontario Institute for Studies in Education, University of Toronto, Canada LENORE MANDERSON Inaugural Australian Research Council Federation Fellow and Professor of Medical Anthropology in the School of Psychology and Psychiatry and School of Political and Social Inquiry, Monash University, Australia ÅSA MAKITALO Professor of Education at the University of Gothenburg, Sweden CATHERINE O'GRADY Teacher and researcher in the field of clinical communication and recently completed a PhD at Macquarie University, Australia MARIA DO CARMO LEITE DE OLIVEIRA Professor of Linguistics at the Pontifical Catholic University of Rio de Janeiro (PUC-Rio), Brazil and Researcher with CNPq (National Scientific and Technological Research Council) ALAN PETERSEN Professor of Sociology, School of Political and Social inquiry, Monash University, Australia ZHANNA PERHAN Ph.D. candidate in Second Language Education at the Ontario Institute for Studies in Education, University of Toronto, Canada FRANCES ROCK Senior Lecturer in Language and Communication at Cardiff University, UK SAMANTHA SIN Senior Lecturer in the Department of Accounting and Corporate Governance at Macquarie University, Australia RACHEL SPENCER Director of Professional Programs in the School of Law at the University of South Australia, Australia STEF SLEMBROUCK Professor of English Linguistics and Discourse Analysis at Ghent University, Belgium GRAHAM SMART Associate Professor in Linguistics and Language Studies at Carleton University, Ottawa, Canada MICHAEL J. TORPEY former Director of the English Language Institute at Kanda University of International Studies in Chiba, Japan JOANA DE VILHENA NOVAES psychoanalyst and Researcher at Rio de Janeiro State University (UERJ), Brazil JUNIA DE VILHENA Psychoanalyst and Professor of Clinical Psychology at the Pontifical Catholic University of Rio de Janeiro (PUC-Rio), Brazil NARELLE WARREN Postdoctoral Research Fellow in the School of Psychology and Psychiatry at Monash University, Australia BERNADETTE WATSON Senior Lecturer in psychology at The University of Queensland, Australia
