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Eliminating Us and Them

Eliminating Us and Them


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About the Book

  1. Us and Them
  2. When IT is "Us" and "Them"
  3. Falling in Love with IT Governance
  4. The State of IT Goverance
  5. IT Governance Decisions
  6. IT Governance Mechanisms
  7. IT Governance Processes
  8. Beginning the IT Governance Journey
  9. Process (And Why Everybody Hates It)
  10. How I Fell in Love with Process
  11. Barriers to Process
  12. Understanding Process
  13. Process Design
  14. Process Implementation
  15. Process Management
  16. Process Roles
  17. Process Governance
  18. Employee Empowerment
  19. The Links Between Behavioral Management, IT Governance and Process
  20. The Critical Nature of Enterprise Values
  21. Process-centric Values and Behaviors
  22. The Challenges of Behavioral Management
  23. Walking the Talk
  24. Why Hasn't IT Fixed It?
  25. Governance, Process and Organizational Behavior

About the Author: Steve Romero is the IT governance evangelist at CA Technologies, Inc. His mission is to help enterprises realize the full potential of their IT investments for strategic and competitive advantage. In this capacity, he acts as a strong advocate for the customer, speaking around the world to users, prospective clients, industry organizations and IT luminaries to identify and communicate IT governance best practices. Romero is an innovative, passionate IT professional with more than 30 years of experience working in almost every area of IT. For the past 15 years, his career has focused on helping large enterprises transform their IT organizations from cost centers to strategic assets. Steve is a recognized expert in IT governance, project and portfolio management (PPM), and business process management. He is a certified Project Management Professional, a certified Information Systems Security Professional, ITIL Foundation-Certified, a Certified Process Master, and a Certified Computing Professional. Romero s extensive technical and IT leadership background began in the U.S. Navy, before joining Pacific Bell, where he founded numerous groundbreaking governance processes. He then joined Pacific Technology Consulting to establish and lead the technology project management consulting practice. Romero worked at Charles Schwab and the California State Automobile Association, where he led the establishment of formal process management and IT governance processes. Romero is a member of the Information Systems Security Association (ISSA) and the Project Management Institute (PMI). He is a San Francisco chapter committee member of the Information Systems Audit and Control Association (ISACA), and a past president of the Information Technology Service Management Forum (itSMF) San Francisco Local Interest Group. He is a board member for the Center for Electronic Business at San Francisco State University, and is a regular guest lecturer for its master's degree program.


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Product Details
  • ISBN-13: 9781430236443
  • Publisher: Apress
  • Publisher Imprint: Apress
  • Depth: 25
  • Height: 229 mm
  • No of Pages: 252
  • Series Title: English
  • Sub Title: Using It Governance, Process, and V Behavioral Management to Make It and the Business "One"
  • Width: 152 mm
  • ISBN-10: 1430236442
  • Publisher Date: 27 Jun 2011
  • Binding: Paperback
  • Edition: 1st ed.
  • Language: English
  • Returnable: Y
  • Spine Width: 15 mm
  • Weight: 444 gr


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