Erleben und Verhalten der Controller in der Interaktion mit dem Management
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Erleben und Verhalten der Controller in der Interaktion mit dem Management

Erleben und Verhalten der Controller in der Interaktion mit dem Management


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About the Book

Masterarbeit aus dem Jahr 2007 im Fachbereich Psychologie - Arbeit, Betrieb, Organisation, Note: 1,3, FernUniversität Hagen (Institut für Arbeits- und Organisationspsychologie), Sprache: Deutsch, Abstract: Die vorliegende Arbeit verfolgt das Ziel, ein (bislang fehlendes) psychologisches Grundverständnis der Interaktion zwischen Controller und Managern sowie die dabei spezifischen Elemente des Erlebens und des Verhaltens von Controllern zu ermitteln. Im Fokus des konkreten Untersuchungsprojektes steht die subjektive Perspektive der Controller auf die Interaktionsbeziehung, da Controller den Konflikt zwischen dem eigenen Wollen und dem Dürfen meist deutlicher wahrnehmen und die Zusammenarbeit mit dem Management häufiger als schwierig empfinden, während Manager häufiger "einfach" unzufrieden mit dem Controlling sind. Die Datenaufnahme erfolgte in Interviews. Die wesentlichen Faktoren der Interaktionsbeziehung wurden theoretisch beleuchtet und nach sorgfältiger Auswertung des empirischen Materials beschrieben und mit Zitaten aus den Interviews belegt. Das Ableiten konkreter Schlussfolgerungen für die Ausgestaltung der Controllertätigkeit war eine wichtige Zielstellung im Projekt. Die Ergebnisse der Untersuchung zeigen deutlich die hohe Bedeutung psychosozialer Aspekte in der Interaktionsbeziehung zwischen Controller und Manager auf. Es werden wichtige Aspekte des Erlebens und Verhaltens der Controller in den Kategorien Klärung des Controllingverständnisses, Interaktion und Kommunikation, Einstellungen und Denkmuster, Emotionalität und Rationalität, Anerkennung und Motivation, Rollen und Rollenbildung, Einfluss und Macht sowie Anforderungen an Controller aufgezeigt. Zum einen bestätigen sich dabei bereits aufgedeckte, aber in der Praxis wenig bekannte Denkmuster und der noch immer vorhandene Mangel an Aktivitäten zum Ausbalancieren der Vorverständnisse mit dem Management. Zum anderen werden hinsichtlich der Abstimmung des Controllingverständnisses und der Rollenerw


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Product Details
  • ISBN-13: 9783638888745
  • Publisher: Grin Publishing
  • ISBN-10: 3638888746
  • Publisher Date: 10 Jan 2008


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