Essentials of Logistics and Management

The logistician plays a critical role in the growth of his or her company – in this third edition of Essentials of Logistics, the conceptual framework in which all the stakes and themes of logistics is systematically analyzed, with a strong focus on the role of the supply chain. Indeed, many elements are critical to the successful logistical strategy: customer relation management, interactive information support, production optimization and process development, vision, strategy and operations management, and human resources and resource allocation. Growing out of a successful course given by the International Institute for the Management of Logistics (IML) of the Swiss Federal Institute of Technology (EPFL), in Lausanne, and by the Ecole des Ponts-ParisTech (ENPC), the purpose of this book is to present a methodology allowing the reader to understand and act based on the critical factors embedded in the design of strategy. Concepts are thus combined with practical examples. Transversal vision and detailed case studies highlight the main themes of modern logistics and daily preoccupations of logisticians. The book is addressed to all professionals of logistics: managers, planners and engineers; as well as to graduate students specializing in the field.

Table of Contents:
Introduction What is "The Essentials of Logistics and Management"? New stakes, new challenges for logistics Logistics: a holistic approach Global Supply Chain Management Organization and competition in a globalized economy Global Supply Chain Management Bibliography The author The Structure and the Operations of Logistics Systems Introduction Forms and strategies of design Discovery of stochastic lags and oversized inventories Designing the logistics project’s life cycle Measuring the risk Simulating the risk profile of the logistics project Designing with multicriteria decision-making tools Bibliography The author Designing the Supply Chain. Supply chain management Managing variety The supply chain in the digital era Supply chain management and strategy Turbulent times The authors Statistical Forecasting and Demand Analysis Introduction Model application Characteristics of a chronological series and forecasting basics Examples of forecasting models Forecasting model: application Models and forecast results Quality of a forecast Interpretation of forecast results Forecasting approach, application Conclusion Glossary Bibliography The author Leading in Service Innovation:Three Perspectives on Customer Service Value Delivery Understanding the growing importance of innovation in services Deploying innovation and reinventing service businesses Developing cross-functional coordination in service innovation Harnessing technology as an enabling option for strategic value delivery The author Purchasing and Logistics: Perimeter Overlaps in a Context of Global Sourcing When survival is the issue, you need to be better than your competitor Purchasing as the decisive factor of a company’s competitiveness The sense of "global" sourcing Successful purchasing is a triangular game (De)centralization of purchasing Long-term partnering with Suppliers (SRM), or iterative re-exposure to competition? Supplier and product development Cost/price/value/stakes: four approaches to weigh the impact of a given purchase on business profitability Ethics and purchasing Buying is a fantastic game The author Production Systems The Just in Time approach, of misleading simplicity Computerized approach to production management: MRP (Manufacturing Resources Planning) Interdependence of methods and representations Bibliography The author The Management of Distribution and Operational Logistics The different levels of logistics maturity Warehouse conception Operational warehouse management Stock management Transport E-business The author Transport Management as a Key Logistics Issue IntroductionProduction, logistics and transport Logistical management of transport Conclusions First Focus: Rail freight transport in Europe Second Focus: Intermodal transportation: a major challenge for seaports Third Focus: Urban freight transport References The authors Logistics of International Trade Introduction Key logistics options Major aspects of an international trade transaction The international movement of goods Border-crossing issues Recommended reading and websites The authors Information Systems Introduction Information Systems (IS) vs Information Technology (IT)Information Systems Conclusion & Perspectives Glossary References/Useful Links (as of March 2007 The author Supply Chain Connective Technologies Introduction: What does supply chain connectives technologies mean General overview and major trends in connective technologies e-Supply chain: from physical to virtual chains e-Supply chain: M2A versus A2A The costs and benefits of e-supply chain implementation: fast moving consumer goods (FMCG) and other examples in Italy Examples of e-supply chain implementation and cooperation Tracking systems: RFId RFId impact on MIS: centralized versus distributed RFId on the product: the supply chain RFId on people Wireless sensor networks: more than RFId Localization: several technologies for performance Conclusions Bibliography The authors Operations Research in Logistics What is operations research Vehicle routing problems The traveling salesman problem Solution methods for the TSP Solution methods for the vehicle-routing problem Real-life constraints Arc-routing problems Conclusion References The author Modeling and Simulation in Logistics Introduction Discrete-event simulation Mathematical toolbox Applications Bibliography The authors The Lean Supply Chain Introduction The roots of lean in the Buddhist Philosophy Growing product variety: the Toyota response New product development is the first strategic issue Time is critical for everything Concurrent engineering and Obeya Room: two lean tools of lean new product development Target costing and lean new product development The tools of lean production Management Information Systems and Lean Culture and lean implementation Conclusions Bibliography The author Marketing and Innovation Management Introduction Marketing evolution: widening scope and customer focus Understanding market dynamics Market dynamics in action: New products, new services, changes in customers’ perceptions (supply-chain contribution) The two major dimensions of marketing: industrial products and consumer goods System selling Conclusion: new frontiers in marketing References The author Financial Accounting Introduction The balance sheet : current assets The Balance Sheet : Liabilities and shareholder’s equity The Income Statement The Statement of Cash Flows Working Capital Financial Ratios Analyzing the Income-Statement ratios Balance sheet standards by Industry Additional Disclosures and Audit Reports Conclusion Glossary Bibliography The authors Processing & Controlling Logistics business processes Business Process Management Controlling Activity Based Costing The author Financial elements Introduction Principles in corporate finance The value of money Project appraisal Financial choice Project consequences in accountability Securitization and structured financing Conclusion References The author Understanding Global Strategic Dynamics Introduction Some fundamental concepts of strategic analysis A strategy process Winning beyond classical strategic perspectives Conclusion Bibliography Acknowledgements The authors Managing Human Resources Introduction The context of a project The project stakeholders Major problems Team motivation Conflicts in projects The factors of project success Check-list: do’s and don’ts Bibliography The authors