Who sounds most like a jerk to you?
 Someone who hangs up before you are done talking. Someone who stares out the window when you are speaking. Someone who won't let you forget your past mistakes. Someone who justifies everything in response to your question. Usually, we judge ourselves by our intentions and others by their actions, which can often lead us to one thought-"Jerk!" Instead of jumping to conclusions based on behavior, the key to good communication is being able to recognize that we're each seeing things differently. In Everyone Is a Jerk to Someone, Every Day, communication expert Rebecca Rhodes uses the Time Communication Model to explain how perceptions often lead to misunderstandings that could be easily avoided. Learn how to identify four major Windows of Perception-the Producer, the Imaginist, the Teamist, and the Analyst-and improve your ability to relate with each. Rhodes' personal stories and practical advice, based on thirty years of coaching experience, will help you better understand your own communication style as well as those of your friends, family, and co-workers.
About the Author: Rebecca M. Rhodes is an executive leadership coach/trainer, and the founder and president of the Institute of Leadership Development (ILD). With more than three decades of professional coaching and training experience, Rebecca has taught communication, time management, and other leadership skills to thousands of individuals and organizations. Since ILD's origin in 1989, Rebecca and her team have used the Time Communication Model to help groups such as government agencies, law firms, hospitals, corporations, non-profit agencies, churches, and universities improve communication and change organizational cultures. In addition to training other coaches, Rebecca is an established facilitator in change management, conflict resolution, and culture change. Having personally experienced the life-changing impact of the material she teaches, she is passionate about helping people improve communication and become more effective relational leaders in all walks of life. She does her best to "walk the talk" as she serves her clients and staff. Rebecca is currently on the board of directors for a non-profit agency near her home in South Carolina. When not working or spending time at home with her husband, she also loves jamming on her keyboard, doing crafts with her young granddaughter, and sharing stories around the fire pit with her extended family.