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Expertenwissen und Fachkommunikation

Expertenwissen und Fachkommunikation


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About the Book

Inhaltsangabe: Einleitung: Wenn wir mit anderen Menschen sprechen, nutzen wir Annahmen über deren Wissen, um unsere Äußerungen für sie verständlich zu machen und eine effektive Kommunikation zu führen. So benutzt beispielsweise ein Arzt andere Formulierungen, wenn er mit einem Patienten redet, als wenn er sich auf einem Fachkongreß mit einem Kollegen unterhält. Besonders wenn sich Experten eines bestimmten Fachgebiets mit Personen unterhalten, die nicht über das in diesem Bereich relevante Fachwissen verfügen, ist eine Anpassung der Äußerungen an das Wissen des Gesprächspartners von zentraler Bedeutung, um diesem eine adäquate Vorstellung des zu erklärenden Sachverhalts zu geben. Die Informationstechnik ist einer von vielen Bereichen, in der die Kommunikation zwischen Experten und Laien, aber auch von Experten verschiedener Fachrichtungen eine große Tragweite hat. So ist das Internet ein Medium, das von immer mehr Personen genutzt wird und dem wachsende Bedeutung in vielen Bereichen des Alltags zukommt. Viele Personen, die das Internet nutzen, sind jedoch keine Experten auf diesem Gebiet. Es herrscht eine große Kluft zwischen dem Wissen von Experten und Laien, die dieses Kommunikationssystem anwenden. Oft ist schon beim Kauf von Computer, Modem und anderem Zubehör der Rat von Experten gefragt. Spätestens bei Problemen mit der Hard- und Software oder bei der Umsetzung von Ideen ist es für die meisten Computerlaien unerläßlich, Kontakt zu Experten dieses Gebiets aufzunehmen. Aus der Expertensicht kann die Antizipation des Wissens anderer schon zu einem früheren Zeitpunkt, etwa bei der Entwicklung von bedienerfreundlicher Software oder beim Verfassen von Gebrauchsanleitungen, zu einer Notwendigkeit werden. Die Analyse der Einschätzungen, die hinsichtlich der Verbreitung dieses Fachwissens aus dem Bereich Internet vorgenommen werden, steht im Mittelpunkt dieser Arbeit. Für den Bereich des Allgemeinwissens hat die Forschung bereits einige Ergebnisse bezüglich der Fä


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Product Details
  • ISBN-13: 9783838623245
  • Publisher: Diplom.de
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Spine Width: 7 mm
  • Weight: 199 gr
  • ISBN-10: 383862324X
  • Publisher Date: 03 May 2000
  • Height: 210 mm
  • No of Pages: 108
  • Series Title: German
  • Sub Title: Einschätzung von Fachwissen am Beispiel des Internetwissens
  • Width: 148 mm


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