Facteurs de satisfaction des clients sur les services OPD des hôpitaux privés YGN
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Facteurs de satisfaction des clients sur les services OPD des hôpitaux privés YGN

Facteurs de satisfaction des clients sur les services OPD des hôpitaux privés YGN


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About the Book

Les services de soins de santé publics et privés au Myanmar continuent de se développer le moins possible grâce à des politiques et des stratégies de gestion du système de santé qui ne sont pas optimales. L'accès aux services de santé publics et privés est limité par une application inefficace des politiques et une approche stratégique, une mauvaise allocation des ressources financières/humaines et le faible statut socio-économique des communautés, ce qui explique que de nombreux membres de la communauté, que ce soit dans les zones rurales ou urbaines, souffrent de plusieurs types de maladies transmissibles et non transmissibles. Le domaine de recherche qui m'intéresse est la satisfaction des clients à l'égard des services de soins de santé dans les établissements de santé publics et/ou privés de mon pays. Les conclusions sur les différents niveaux de satisfaction à l'égard de divers services liés aux soins de santé, à savoir la propreté et les équipements de l'établissement de santé, le comportement du personnel, y compris des professions médicales, le système de réservation et d'attente, la disponibilité des médicaments et de l'équipement médical, la qualité des services médicaux curatifs, le coût global lié à l'hôpital, etc.


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Product Details
  • ISBN-13: 9786207865581
  • Publisher: KS Omniscriptum Publishing
  • Binding: Paperback
  • Language: French
  • Returnable: N
  • Weight: 145 gr
  • ISBN-10: 6207865588
  • Publisher Date: 29 Jul 2024
  • Height: 229 mm
  • No of Pages: 92
  • Spine Width: 6 mm
  • Width: 152 mm


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