Attention: Dentists, doctors, and anyone who manages their offices! You all know the challenges that come with running a small medical practice, including uncooperative staff members, unhappy patients, insurance gaffes, and lab blunders. However, keeping the office operating smoothly doesn't have to be a painful experience. Just ask Maryann M. Bateman, a seasoned dental practice administrator who has logged more than twenty years doing just that.
Now, she shares practical tips and innovative strategies in her indispensable book, The Front: Dental Office Lessons. This concise, easy-to-follow guide can teach anyone how to effectively manage, market, and even enjoy operating a small medical business. With foolproof solutions, ideas, and suggestions, this invaluable resource will guide health professionals and their managers through all aspects of the day-to-day operations in order to work more efficiently and increase profits.
Learn how to delegate crucial, yet time-consuming tasks. Discover how to manage office personalities so that your staff is productive, committed, and invested in the success of the business. Down-to-earth and results-driven, The Front: Dental Office Lessons can help you transform your business, and love your career.
About the Author: Dental practice administrator Maryann M. Bateman has more than twenty years of experience running a business in Charlotte, North Carolina. She has also written several articles on the topic, which can be found at dentistryiq.com. Bateman has a bachelor of arts in business administration and fine art from the University of North Carolina at Chapel Hill and a bachelor of arts in architecture with cum laude honors from University of North Carolina at Charlotte College of Architecture. She is also a graduate of Sandler Sales Institute/Dunn Training, and completed the ISSA fitness nutrition specialist certification program and the health coaching certification program from The Institute of Integrative Nutrition in New York City. The author lives in Charlotte with her husband and two sons.
