Gestionar conflictos con el método Thomas-Kilmann
Home > General > Gestionar conflictos con el método Thomas-Kilmann
Gestionar conflictos con el método Thomas-Kilmann

Gestionar conflictos con el método Thomas-Kilmann


     0     
5
4
3
2
1



International Edition


About the Book

Cada año, los conflictos cuestan a las empresas y organizaciones miles de millones de dólares en pérdidas de productividad, creatividad y moral. Un estudio realizado por el CPP Global Human Capital Report revela que el 85% de los empleados enfrentan conflictos en el lugar de trabajo, y que estos conflictos, si se gestionan mal, pueden resultar en una disminución del 50% en la efectividad de los equipos. Además, un informe de la Universidad de Harvard indica que los conflictos no resueltos pueden provocar hasta un 20% adicional de rotación en los equipos.

Frente a esta alarmante constatación, se vuelve imperativo desarrollar habilidades efectivas para la gestión de conflictos. Precisamente eso es lo que propone este libro: una exploración profunda del método Thomas-Kilmann, un enfoque probado para transformar los conflictos en oportunidades de aprendizaje y crecimiento.

Descubre los 5 estilos clave de gestión de conflictos:

- Competencia (8%): ¿Ganar a toda costa? Este estilo, aunque a veces efectivo a corto plazo, puede dañar las relaciones y dejar un sabor amargo.
- Colaboración (2%): ¡Encuentra soluciones ganar-ganar! Este estilo ideal, pero difícil de implementar, requiere confianza y comunicación abierta.
- Compromiso (35%): Encuentra un terreno común. Este estilo, a menudo utilizado por defecto, puede dejar insatisfacciones y frustraciones.
- Evitación (45%): ¿Evitar los conflictos? Este estilo, aunque tentador, puede retrasar los problemas y agravarlos a largo plazo.
- Acomodación (10%): Cede para calmar las tensiones. Este estilo, a veces necesario, puede llevarte a sacrificar tus necesidades e intereses.

Identifica tu estilo y adáptalo a cada situación.

Este libro te ofrece una prueba para identificar tu estilo dominante y te guía para desarrollar un enfoque flexible, utilizando las fortalezas de cada estilo según el contexto y las personas involucradas.

Aprende a:

- Escuchar activamente y reformular para desactivar tensiones.
- Identificar los intereses subyacentes de cada parte.
- Crear un clima de confianza y respeto mutuo.
- Generar opciones creativas para soluciones ganar-ganar.
- Manejar tus emociones y las de los demás bajo presión.

Este libro te da las claves para:

- Mejorar tus relaciones personales y profesionales.
- Aumentar tu productividad y efectividad.
- Reducir el estrés y crear un entorno de trabajo más positivo.
- Desarrollar tus habilidades en comunicación y negociación.

Conviértete en un experto en la gestión de conflictos y construye relaciones sólidas y duraderas.


Best Sellers



Product Details
  • ISBN-13: 9798335841382
  • Publisher: Amazon Digital Services LLC - Kdp
  • Binding: Paperback
  • Language: Spanish
  • Returnable: N
  • Weight: 240 gr
  • ISBN-10: 8335841381
  • Publisher Date: 13 Aug 2024
  • Height: 203 mm
  • No of Pages: 186
  • Spine Width: 10 mm
  • Width: 127 mm


Similar Products

Add Photo
Add Photo

Customer Reviews

REVIEWS      0     
Click Here To Be The First to Review this Product
Gestionar conflictos con el método Thomas-Kilmann
Amazon Digital Services LLC - Kdp -
Gestionar conflictos con el método Thomas-Kilmann
Writing guidlines
We want to publish your review, so please:
  • keep your review on the product. Review's that defame author's character will be rejected.
  • Keep your review focused on the product.
  • Avoid writing about customer service. contact us instead if you have issue requiring immediate attention.
  • Refrain from mentioning competitors or the specific price you paid for the product.
  • Do not include any personally identifiable information, such as full names.

Gestionar conflictos con el método Thomas-Kilmann

Required fields are marked with *

Review Title*
Review
    Add Photo Add up to 6 photos
    Would you recommend this product to a friend?
    Tag this Book Read more
    Does your review contain spoilers?
    What type of reader best describes you?
    I agree to the terms & conditions
    You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications.

    CUSTOMER RATINGS AND REVIEWS AND QUESTIONS AND ANSWERS TERMS OF USE

    These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Bookswagon (the "CRR Service").


    By submitting any content to Bookswagon, you guarantee that:
    • You are the sole author and owner of the intellectual property rights in the content;
    • All "moral rights" that you may have in such content have been voluntarily waived by you;
    • All content that you post is accurate;
    • You are at least 13 years old;
    • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
    You further agree that you may not submit any content:
    • That is known by you to be false, inaccurate or misleading;
    • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
    • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
    • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
    • For which you were compensated or granted any consideration by any unapproved third party;
    • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
    • That contains any computer viruses, worms or other potentially damaging computer programs or files.
    You agree to indemnify and hold Bookswagon (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.


    For any content that you submit, you grant Bookswagon a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell, transfer, and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. Additionally,  Bookswagon may transfer or share any personal information that you submit with its third-party service providers, including but not limited to Bazaarvoice, Inc. in accordance with  Privacy Policy


    All content that you submit may be used at Bookswagon's sole discretion. Bookswagon reserves the right to change, condense, withhold publication, remove or delete any content on Bookswagon's website that Bookswagon deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use.  Bookswagon does not guarantee that you will have any recourse through Bookswagon to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Bookswagon reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not Bookswagon, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Bookswagon, its agents, subsidiaries, affiliates, partners or third party service providers (including but not limited to Bazaarvoice, Inc.)and their respective directors, officers and employees.

    Accept

    New Arrivals



    Inspired by your browsing history


    Your review has been submitted!

    You've already reviewed this product!