I 4 passi della comunicazione EMPATICA -Bookswagon
I 4 passi della comunicazione EMPATICA

I 4 passi della comunicazione EMPATICA


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About the Book

L'empatia,
parola strumentalizzata ai fini di marketing che più ha colpito l'intreccio della nostra società.
L'empatia,
come capacità di percepire l'altro, di percepire le sensazioni dell'altro non richiedere nessun tipo di azione da parte nostra.
L'unica cosa che ci chiede l'empatia è "essere autenticamente presenti".
Il concetto che si trova alla base dell'empatica è "Non Agire".
Quando dico che non serve nessuna azione mi riferisco al fatto che quando qualcuno sceglie di parlare con noi di cose piacevoli o di cose spiacevoli noi non abbiamo la minima idea di quello che sta sentendo in quel momento e pertanto frasi come "ti capisco", "so esattamente cosa stai provando" e potrei andare avanti all'infinito, non sono utili ai fini dell'empatia.
Una persona empatica potrebbe rispondere: "io non so minimamente come tu stia in questo momento al contempo io sono qua e ci sarò ogni volta che ne avrai bisogno", punto.
Alla persona che sceglie di parlare con noi non servono consigli, non servono paragoni, non servono esempi di altri che hanno magari superato il medesimo problema perchè la persona che ci sta parlando è una persona diversa rispetto alla persona dell'esempio, i contesti sono diversi, le emozioni sono diverse, i tempi sono diversi e soprattutto il modo in cui reagiamo rispetto a quello che ci capita dipende da come è composta la struttura della nostra personlità quindi dal nostro vissuto, dalla nostra educazione, dal modo con cui siamo stati cresciuti, dall'educazioni emotiva che abbiamo.
Tutte le persone hanno la facoltà e la capacità di percepire l'altro e le sensazioni dell'altro e tale capacità può avere su di noi un impatto positivo o un impatto negativo e in questi casi, secondo me, è davvero molto molto importante avere degli strumenti idonei che ci permettano di restare comunque persone centrate.


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Product Details
  • ISBN-13: 9798359421591
  • Publisher: Amazon Digital Services LLC - Kdp
  • Publisher Imprint: Independently Published
  • Height: 229 mm
  • No of Pages: 30
  • Spine Width: 2 mm
  • Weight: 104 gr
  • ISBN-10: 8359421595
  • Publisher Date: 21 Oct 2022
  • Binding: Paperback
  • Language: Italian
  • Returnable: N
  • Sub Title: Autenticamente Presenti
  • Width: 152 mm


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