This book explores theories and brings empirical evidence of innovations in learning and teaching and practice-driven leadership and governance of higher education institutions across developed and developing countries aiming to recover and sustain during and after the COVID-19 Pandemic. A fresh managerial approach to identifying the critical challenges, opportunities and strategies of higher education services management is the fundamental essence of this book. The book includes unique chapters, and these are carefully designed. This book has original scholarly contributions, including case studies, and explains how higher education institutions can deal with the challenges of the Covid-19 Pandemic. The cross-cultural insights of both public and private sector higher education institutions across the globe are a helpful guide for academics, researchers, advanced students, and practitioners to identify and understand the best practices about what worked well and what did not during the Covid-19 Pandemic. The chapters help formulate a strategic recovery plan for higher education institutions to mitigate the challenges of the post-Covid-19 Pandemic.
About the Author: Parves Sultan has a Ph.D. (Australia), an M.Sc. (research) (Japan), an MBA, and a BBS (Hons) with first classes and academic excellence awards, including the University Award and the University Gold Medal. He is currently the Managing Director of the Australian Consultants for Capacity Building and a registered independent consultant to TEQSA. He has experience and expertise in QualityAssessment and Accreditation, including AQF, CRICOS, and ASQA. Dr. Sultan has over 22 years of academic and leadership experience in higher education, including over 14 years of teaching, academic leadership, and research experience in Australian Higher Education institutions. Dr. Sultan served in academic and leadership positions, including Professor of Marketing and Director (Research) at BRAC Business School, BRAC University, Bangladesh; Professor and Dean at the Southern Cross Higher Education Institute, Melbourne, Australia; Head of Marketing Discipline and Director (Head) of Programs/Courses at Central Queensland University and the University of Canberra in Australia; and Program Director (BBA and MBA) at Southeast University and Open University in Bangladesh. While serving at Australian universities, Dr. Sultan was awarded the Vice-Chancellor's Educator of the Year Award, the Dean's Platinum Award, the Excellence in Research Award from the Emerald Literati Network, the Best Paper Awards, and the like. Dr. Sultan is the author/editor of the book "Innovation, Leadership, and Governance in Higher Education: Perspectives on the Covid-19 Recovery Strategies," published by Springer Nature. He has published over 110 research papers in reputable journals, refereed proceedings, books, and newspapers. His research articles have been published in many scholarly and top-ranked journals (ABDC-A, SCImago Q1, etc.), including the Journal of Cleaner Production, Food Quality and Preference, Journal of Brand Management, Managing Service Quality/Journal of Service Theory and Practice, Journal of Business and Industrial Marketing, Asia Pacific Journal of Marketing and Logistics, International Journal of Bank Marketing, Journal of Food Products Marketing, Quality Assurance in Education, International Journal of Quality and Service Sciences, Accountability in Research, International Journal on Disability and Human Development, and Australasian Journal of Regional Studies, and the like. He presented papers at reputable international conferences, including AMA, ANZMAC, ANZAM, and ANZRSAI. Dr. Sultan supervised and completed 6 PhDs, 1 Master of Communication (research), and over 44 honors and graduate projects. He has expertise in qualitative and quantitative research methods, including statistical modeling and data analytics. Dr. Sultan was awarded and completed research projects valued at A$262,000.00. Dr. Sultan published widely in Higher Education, Student Experience, Quality and Performance Measurements, Branding, Green Consumption, and Attitude-Behavior areas. He is a multidisciplinary researcher, and his research interests include Behavioral Sciences, Consumer Psychology, CSR, Governance and Wellbeing, Marketing, Organizational Performance, Internationalization, Entrepreneurship, technology-industry 4.0, and
SDGs relating to Education, Health, and Environment.
