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Itil 2011

Itil 2011


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About the Book

Die ITIL(R) Taschenbücher von Van Haren Publishing besitzen einen Qualitätsstandard, dienen als klassischer Leitfaden zum Thema ITIL(R) und sind in vielen Sprachen erhältlich. Im Laufe der Jahre haben sich die Van Haren Handbücher ihren Platz in den Regalen und in den Aktenkoffer von Branchenexperten, wie sie bei der Implementierung von Best Practices innerhalb ihrer Organisationen benötigt werden, verdient. Dieses Taschenbuch bietet eine kurze Zusammenfassung der aktuellen ITIL(R) Version 2011. Der vollständige Inhalt - ca. 2.000 Seiten - des ITIL(R)-Framework konzentriert sich auf 200 Seiten im Taschenbuchformat! Das bedeutet, dass der Einsatz dieses kostengünstigen Taschenbuchs eine wesentliche Zeitersparnis für unsere tägliche Arbeit im Bereich Service Management nach ITIL(R) leistet. In erster Linie ist das Taschenbuch ein umfassendes Nachschlagewerk, bezogen auf das Thema ITIL(R) im praktischen Format für alle Profis in der Service Management-Community. Es gibt schnell Antwort, beispielsweise auf die Fragen: Was ist der "Lebenszyklus"-Ansatz? Was sind die Schlüssel-Service Management-Prozesse und -Funktionen? Zweitens kann das ITIL(R) Taschenbuch als Teil der verwendeten Schulungsmaterialien, für alle die eine ITIL(R) Foundation Zertifizierung anstreben, eingesetzt werden. Die Inhalte des Taschenbuchs decken die APMG Spezifikationen des ITIL(R) Foundation Lehrplans / Syllabus ab.


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Product Details
  • ISBN-13: 9789087537050
  • Publisher: Van Haren Publishing
  • Publisher Imprint: van Haren Publishing
  • Edition: 2011 Edition
  • Language: German
  • Returnable: N
  • Spine Width: 12 mm
  • Width: 111 mm
  • ISBN-10: 9087537050
  • Publisher Date: 07 Jul 2012
  • Binding: Paperback
  • Height: 178 mm
  • No of Pages: 216
  • Series Title: German
  • Weight: 218 gr


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