It's All about the Guest by Robert Kraft at Bookstore UAE
Home > It's All about the Guest
It's All about the Guest

It's All about the Guest


     0     
5
4
3
2
1



International Edition


About the Book

When's the last time you picked up a business book that was so engaging you couldn't put it down? Steve Difillippo was only 24 when he opened his first Davio's restaurant. Since then, he's wowed Julia Child with his pomodoro, overlooked some triple-X rated shenanigans at Table 7, taken on American Express, gotten himself into Time and Newsweek (for taking on American Express), cooked a rabbit for Stevie Ray Vaughn, inadvertently gotten a guest divorced, whipped up some tasty eats at the Super Bowl--and that's just the beginning. The money hasn't been bad, either: that first restaurant is now the hub of a rapidly growing $50 million restaurant brand group and a $10 million Davio's brand food line. With guests constantly asking how he did it, Steve has written the ultimate guide to starting a restaurant, running a successful business, enjoying food, and living life. The 5.9 million restaurant workers who say they want to open their own restaurant will go nuts over this book, but so will anybody who loves food and the restaurant world--heck, anybody who wants to make money and have a blast doing it. As a special bonus, Steve includes twelve classic Davio's recipes.
About the Author: After graduating from Boston University in 1982, Steve DiFillippo, CEO of Davio's Northern Italian Steakhouse, attended The Cambridge School of Culinary Arts. During college and culinary school, Steve DiFillippo learned the restaurant business from the ground up working at the 300-seat Seaside restaurant in Boston's Faneuil Hall beginning as a coffee clerk and ending up as executive chef. In 1985, at the age of 24, after seven years of working fulltime in the business, DiFillippo purchased an existing spot named Davio's. The new Davio's was hailed as a renaissance on Boston's Newbury Street and garnered rave reviews for being "innovative, creative, and bold." Over the years, DiFillippo opened more Davio's in the Boston area as well as in Philadelphia (1999), Gillette Stadium (2008), Atlanta (2010), with New York City scheduled for 2013. In the fall of 2007, DiFillippo launched Davio's popular Philly Cheese Steak Spring Rolls as a retail product. This has evolved into a $10 million retail food business and an expanding line of Davio's products are sold in 3,000 markets in 40 states, including Costco, BJs, Big Y and other supermarkets. He also hosts the "Dish It Up" segment on WCVB's StyleBoston.DiFillippo is actively involved in numerous civic, professional, and philanthropic organizations and events, including Rodman Ride for Kids; Raising a Reader; and the Cambridge School of Culinary Arts. Steve was inducted into the Massachusetts Restaurant Association's Hall of Fame in 2008, and the Anti-Defamation League of New England honored him with its Torch of Liberty award in 2010. DiFillippo lives in Wenham, MA, with his wife Pamela and their four children.


Best Sellers



Product Details
  • ISBN-13: 9780762791385
  • Publisher: Lyons Press
  • Publisher Imprint: Lyons Press
  • Depth: 32
  • Language: English
  • Returnable: Y
  • Spine Width: 24 mm
  • Weight: 566 gr
  • ISBN-10: 0762791381
  • Publisher Date: 15 Oct 2013
  • Binding: Hardback
  • Height: 234 mm
  • No of Pages: 271
  • Series Title: English
  • Sub Title: Exceeding Expectations in Business and in Life, the Davio's Way
  • Width: 162 mm


Similar Products

Add Photo
Add Photo

Customer Reviews

REVIEWS      0     
Click Here To Be The First to Review this Product
It's All about the Guest
Lyons Press -
It's All about the Guest
Writing guidlines
We want to publish your review, so please:
  • keep your review on the product. Review's that defame author's character will be rejected.
  • Keep your review focused on the product.
  • Avoid writing about customer service. contact us instead if you have issue requiring immediate attention.
  • Refrain from mentioning competitors or the specific price you paid for the product.
  • Do not include any personally identifiable information, such as full names.

It's All about the Guest

Required fields are marked with *

Review Title*
Review
    Add Photo Add up to 6 photos
    Would you recommend this product to a friend?
    Tag this Book Read more
    Does your review contain spoilers?
    What type of reader best describes you?
    I agree to the terms & conditions
    You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications.

    CUSTOMER RATINGS AND REVIEWS AND QUESTIONS AND ANSWERS TERMS OF USE

    These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Bookswagon (the "CRR Service").


    By submitting any content to Bookswagon, you guarantee that:
    • You are the sole author and owner of the intellectual property rights in the content;
    • All "moral rights" that you may have in such content have been voluntarily waived by you;
    • All content that you post is accurate;
    • You are at least 13 years old;
    • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
    You further agree that you may not submit any content:
    • That is known by you to be false, inaccurate or misleading;
    • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
    • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
    • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
    • For which you were compensated or granted any consideration by any unapproved third party;
    • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
    • That contains any computer viruses, worms or other potentially damaging computer programs or files.
    You agree to indemnify and hold Bookswagon (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.


    For any content that you submit, you grant Bookswagon a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell, transfer, and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. Additionally,  Bookswagon may transfer or share any personal information that you submit with its third-party service providers, including but not limited to Bazaarvoice, Inc. in accordance with  Privacy Policy


    All content that you submit may be used at Bookswagon's sole discretion. Bookswagon reserves the right to change, condense, withhold publication, remove or delete any content on Bookswagon's website that Bookswagon deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use.  Bookswagon does not guarantee that you will have any recourse through Bookswagon to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Bookswagon reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not Bookswagon, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Bookswagon, its agents, subsidiaries, affiliates, partners or third party service providers (including but not limited to Bazaarvoice, Inc.)and their respective directors, officers and employees.

    Accept

    New Arrivals



    Inspired by your browsing history


    Your review has been submitted!

    You've already reviewed this product!