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Kundenfokus - It Depends on the Ands

Kundenfokus - It Depends on the Ands


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About the Book

Digitalisierung ist als Schlagwort in aller Munde. Intensität, Geschwindigkeit und Umfang nehmen dynamisch zu. Doch: Wie macht man es richtig? Nach welchen Prinzipien gelingen Digitalisierungsprojekte mit Kundenfokus? Worauf kommt es wirklich an? Welche Rolle und Aufgaben kommen auf Sie in Ihrem Unternehmen zu? Christian Peter gibt Ihnen hierauf in 42 Kapiteln praxisnahe und erprobte Prinzipien an die Hand. Dabei werden alle entscheidenden Dimensionen beleuchtet: von der richtigen Einstellung, über die richtigen Partner und Menschen, die erfolgskritischen Themen bis hin zum wirksamen Vorgehen. Das Ganze nicht theoretisch entrückt, sondern konkret, greifbar und aufsetzend in der heutigen Realität. Sie können morgen beginnen. In diesem Buch finden Sie keine Vorschriften oder Dogmen. Dafür aber nachhaltige Impulse, um Ihre konkreten Herausforderungen in Digitalisierungsprojekten mit Kundenfokus zum Erfolg zu führen.


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Product Details
  • ISBN-13: 9783347080270
  • Publisher: Tredition Gmbh
  • Publisher Imprint: Tredition Gmbh
  • Height: 203 mm
  • No of Pages: 232
  • Spine Width: 18 mm
  • Weight: 431 gr
  • ISBN-10: 3347080270
  • Publisher Date: 13 Oct 2020
  • Binding: Hardback
  • Language: German
  • Returnable: N
  • Sub Title: 42 Prinzipien für erfolgreiche Digitalisierungsprojekte
  • Width: 127 mm


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