Manual. Atencion y gestion de llamadas entrantes en un servicio de teleasistencia (MF1423_2). Gestion de llamadas de teleasistencia (SSCG0111). Certificados de profesionalidad
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Manual. Atencion y gestion de llamadas entrantes en un servicio de teleasistencia (MF1423_2). Gestion de llamadas de teleasistencia (SSCG0111). Certificados de profesionalidad

Manual. Atencion y gestion de llamadas entrantes en un servicio de teleasistencia (MF1423_2). Gestion de llamadas de teleasistencia (SSCG0111). Certificados de profesionalidad


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About the Book

Editorial CEP pertenece a GrupoCEP y esta dedicada desde hace mas de 30 anos a la edicion de textos de oposiciones y manuales de formacion. Los contenidos estan elaborados por especialistas que cuentan con una gran experiencia en la formacion en cada una de las especialidades. Editorial CEP ha vendido a lo largo de su historia mas de dos millones y medio de ejemplares que han contribuido a la formacion de opositores y trabajadores. Como Editores aportamos a este manual nuestra experiencia en la elaboracion de cientos de manuales relacionados con esta materia, asi como la coordinacion de innumerables autores especialistas. El presente manual esta integrado en la linea editorial dirigida a cumplir los objetivos de la formacion relacionada con Certificados de Profesionalidad, para la consecucion de la acreditacion necesaria de la competencia profesional relacionada. Concretamente, es un material dirigido a cubrir los contenidos del Modulo Formativo “Atencion y gestion de llamadas entrantes en un servicio de teleasistencia (MF1423_2)”, integrado en el Certificado de Profesionalidad “Gestion de llamadas de teleasistencia (SSCG0111)”


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Product Details
  • ISBN-13: 9788418030116
  • Publisher: EDITORIAL CEP, S.L.
  • Binding: Paperback
  • Height: 21 mm
  • Weight: 20 gr
  • ISBN-10: 8418030119
  • Publisher Date: 7/29/2019
  • Edition: 1
  • Language: Spanish


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Manual. Atencion y gestion de llamadas entrantes en un servicio de teleasistencia (MF1423_2). Gestion de llamadas de teleasistencia (SSCG0111). Certificados de profesionalidad
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Manual. Atencion y gestion de llamadas entrantes en un servicio de teleasistencia (MF1423_2). Gestion de llamadas de teleasistencia (SSCG0111). Certificados de profesionalidad
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