UAE's Largest Online Bookstore with Wide Range of Book Collection

Name: Mastering Hospitality
Brand: Bookswagon.ae
Price: 105 AED
Availability: InStock
ISBN: 9780989491266

Latest releases collection

#1 Best-selling 2024 “The Women” by Kristin Hannah

Hello, User
Log in New to Bookswagon?
Sign up
- Your Account
- Personal Settings
- Your Orders
- Your Wishlist
- Your Gift Certificate
- Your Addresses
- Change Password
- Currency AEDAED
Log out
0

Home

Account

Wishlist

Cart

Mastering Hospitality

(Paperback) | Released: 16 Jan 2021

By: Iwan Dietschi (Author) | Publisher: Iwan Dietschi | Publisher Imprint: Dietschi Press

Write Reviews

AED105

International Edition

Ships within 14-16 Business Days

Free Shipping in UAE and low cost Worldwide.

About the Book

MASTER YOUR SKILLS IN "THE PEOPLE BUSINESS" AND SHAPE THE FUTURE OF HOSPITALITY.

"I have long valued Iwan Dietschi's leadership and his enduring values of true hospitality. In his excellent book, he guides young and established hoteliers to create their own pathway to success and reflect on their responsibility to continually evolve." -HERVE HUMLER, founding member and Chairman Emeritus, The Ritz-Carlton Hotel Company

"Driven by passion and true caring, Iwan's wonderful guide, Mastering Hospitality, will help all current and future hoteliers maintain the quality and brilliance that are required in a 5-star world." -ANDREA SCHERZ, Owner and Managing Director, Gstaad Palace, Switzerland

"Iwan Dietschi embodies the passion of hospitality. In Mastering Hospitality, I am thrilled that he highlights the importance of lifetime learning, especially self-directed." -MARY GOSTELOW, Gostelow Report and GirlAhead, and Global Ambassador, International Luxury Travel Market

The state of the hotel business is changing enormously. As a result, the principles of being a consummate hotelier are essential. Yet even in these challenging times, the greatest reward is not just to attain the highest company title, but to be recognized as a role model-one who understands and aligns with a brand, creates welcoming environments, and leads and inspires employees.

With over two decades of executive experience in luxury hotels, renowned Ritz-Carlton hotelier Dr. Iwan Dietschi will teach you the steps to adopt a new mindset that will help drive your career and leadership development. In Mastering Hospitality, you will learn:

The art of being a true host
The eight leadership principles that determine your success
How choosing the right company-and the right mentors-can make or break your career
How to develop business expertise, communication skills, and your leadership style
The importance of innovation, change, and how to lead the way

Master hospitality and reach your full professional potential with Dr. Dietschi's expert wisdom as your guide.

"An enthusiastic, passionate, and instructional take on a career in hospitality, this debut could not have been written by a more experienced professional....A treasure trove of advice for the aspiring hotelier or, for that matter, anyone contemplating a career in a customer-centric business." -Kirkus Reviews

Best Sellers

See All

Quick View

It Ends with Us Colleen Hoover

4.3

(12)

AED32

Quick View

Atomic Habits James Clear

4.7

(6)

AED47

Quick View

Ikigai Francesc Miralles

(6)

AED36

Quick View

Bhagavad Gita: Yatharoop A.C. Bhaktivedanta Swami Prabhupada

4.3

(9)

AED42

Quick View

My First Library: Boxset of 10 Board Books for Kids Wonder House Books Editorial

4.1

(8)

AED47

Quick View

Brain Activity Book for Kids - 200+ Activities for Age 3+ Maple Press

4.1

(7)

AED23

Quick View

World’s Greatest Books For Personal Growth & Wealth (Set of 4 Books) : Perfect Motivational Gift Set Dale Carnegie, Napoleon Hill, Dr. Joseph Murphy & George S. Clason

4.6

(16)

AED45

Quick View

You Can George Matthew Adams

4.4

(5)

AED24

Quick View

My First Book of Patterns Pencil Control; Pattern Practice Book for Kids Wonder House Books Editorial

4.4

(10)

AED24

Quick View

DO EPIC SHIT Ankur Warikoo

4.4

(10)

AED33

Quick View

Your Time Will Come Saranya Umakanthan

4.5

(4)

AED25

Quick View

Grandma's Bag of Stories Sudha Murty

4.7

(7)

AED28

Product Details

ISBN-13: 9780989491266
Publisher: Iwan Dietschi
Publisher Imprint: Dietschi Press
Height: 229 mm
No of Pages: 274
Spine Width: 16 mm
Weight: 458 gr

ISBN-10: 0989491269
Publisher Date: 16 Jan 2021
Binding: Paperback
Language: English
Returnable: N
Sub Title: A Luxury Hotelier's Guide To Career and Leadership Success
Width: 152 mm

Related Categories

Add Photo

Caption

Add Photo

Customer Reviews

REVIEWS 0
Click Here To Be The First to Review this Product

Iwan Dietschi -
Mastering Hospitality

Writing guidlines
We want to publish your review, so please:

keep your review on the product. Review's that defame author's character will be rejected.
Keep your review focused on the product.
Avoid writing about customer service. contact us instead if you have issue requiring immediate attention.
Refrain from mentioning competitors or the specific price you paid for the product.
Do not include any personally identifiable information, such as full names.

Mastering Hospitality

Required fields are marked with *

Overall Rating
Please select Star.

Review Title*

Review

Add Photo Add up to 6 photos

Would you recommend this product to a friend?

Tag this Book Read more

Does your review contain spoilers?

Required: Does your review contain spoilers?

What type of reader best describes you?

User Name

Location

I agree to the terms & conditions

Required: Agreements

You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications.

CUSTOMER RATINGS AND REVIEWS AND QUESTIONS AND ANSWERS TERMS OF USE

These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Bookswagon (the "CRR Service").

By submitting any content to Bookswagon, you guarantee that:

You are the sole author and owner of the intellectual property rights in the content;
All "moral rights" that you may have in such content have been voluntarily waived by you;
All content that you post is accurate;
You are at least 13 years old;
Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

You further agree that you may not submit any content:

That is known by you to be false, inaccurate or misleading;
That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
For which you were compensated or granted any consideration by any unapproved third party;
That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
That contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify and hold Bookswagon (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

For any content that you submit, you grant Bookswagon a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell, transfer, and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. Additionally, Bookswagon may transfer or share any personal information that you submit with its third-party service providers, including but not limited to Bazaarvoice, Inc. in accordance with Privacy Policy.

All content that you submit may be used at Bookswagon's sole discretion. Bookswagon reserves the right to change, condense, withhold publication, remove or delete any content on Bookswagon's website that Bookswagon deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. Bookswagon does not guarantee that you will have any recourse through Bookswagon to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Bookswagon reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not Bookswagon, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Bookswagon, its agents, subsidiaries, affiliates, partners or third party service providers (including but not limited to Bazaarvoice, Inc.)and their respective directors, officers and employees.