About the Book

Prepare your students today to become strong, effective managers tomorrow with the powerful concepts and practical applications found in Griffin/Moorhead's ORGANIZATIONAL BEHAVIOR: MANAGING PEOPLE AND ORGANIZATIONS, Eleventh Edition. This reader-oriented text helps you equip your students with the skills and solid understanding to meet the management challenges of a new century. The book's applied approach balances classic management ideas with the most recent OB developments and contemporary trends, such as the impact of OB on the services sector; the effects of the economic downturn, how to manage people in these challenging times; the new role of stress on motivation and leadership; the effects of downsizing, the trends towards 'greening' businesses, outsourcing, and the stresses on company's ethical standards.

Students delve into the core concepts of human behavior and industrial psychology with the help of memorable real examples and cases drawn from relevant organizations and managers. Fresh new cases, proven end-of-chapter exercises, end-of-chapter video cases, activities, and optional cases and exercises help you equip your students with the assets, tools, and resources to compete effectively amid a world of change.

Students grasp the fundamentals of human behavior in organizations and the ability to develop new answers to new challenges as they learn to understand the people who comprise an organization, understand change, and understand how organizations must respond to change.

Equip and energize the next generation of managers for the most exciting task of tomorrow: managing people effectively within competitive organizations.

Features:

• CHAPTER OPENING CASES: Compelling "Opening Vignettes" -all of which are new or heavily revised in this edition- encourage immediate, active participation and thought as students examine popular organizations and topics making news today, such as Whole Foods, Cirque du Soleil, Mercy Corps, Carbon Footprints, Traffic Control, and much more.
• "Opening Vignettes" immediately engage students with concepts in action within well-known organizations: Compelling "Opening Vignettes" -all of which are new in this edition- encourage immediate, active participation and thought as students examine popular organizations making news today, such as Eddie Bauer, Cirque du Soleil, snopes.com, J.P. Morgan, and Goldman Sachs.
• Themed boxed inserts equip students to deal with people and change: Boxed inserts within each chapter illustrate concepts in action in actual business and organizational settings -- from the large and well known to a variety of smaller organizations. These insights help students better understand people, change, and how organizations need to respond to change for success in today''s business world. There are 2 boxes per chapter. One box is brand new while the other box has been revised. One box ties to the opening or closing case.
• "Discussion Questions" stimulate interactive learning: Proven "Discussion Questions" at the end of each chapter encourage interaction among students and provide a practical guide to help complete the study of chapter concepts.
• New Content: substantial amount of new coverage of emerging topics and concepts. The major ones include:Chapter 2: A revised section focusing on how to frame ethical issues.Chapter 5: A new discussion of extended work schedules as they relate to employee motivation.Chapter 6: A new discussion of the balanced scorecard approach to performance management.Chapter 8: A new chapter organization and new coverage of both evidence-based decision making and prospect theory.Chapter 13: New coverage of the GLOBE leadership project.Chapter 16: New discussion of Sony Corporation’s reorganization by product in 2009 and 2012. Additional comments on how authority and responsibility may differ across cultures.Chapter 17: New discussion of the “boss-less” or “boss-free” organization.Chapter 18: Expanded discussion of innovation with examples.Chapter 19: Revised discussion (with data) on people working from home and the “office-less” office as workplace changes.
• InfoTrac® Student Collections are specialized databases expertly drawn from the Gale Academic One library. Each InfoTrac® Student Collection enhances the student learning experience in the specific course area related to the product. These specialized databases allow access to hundreds of scholarly and popular publications - all reliable sources - including journals, encyclopedias, and academic reports.

About the Author

Ricky W. Griffin Ricky W. Griffin serves as distinguished professor and Blocker Chair in Business at Texas A&M. He received his Ph.D. in organizational behavior from the University of Houston. He has served as editor of the Journal of Management and as an officer in the Southwest Regional Division of the Academy of Management, the Southern Management Association, and the Research Methods Division and the Organizational Behavior Division of the Academy of Management. Dr. Griffin spent three years on the faculty at the University of Missouri (Columbia) before moving to Texas A&M University in 1981. His research interests include workplace violence, employee health and well-being in the workplace, and workplace culture. A well-respected author recognized for his organizational behavior and management research, Dr. Griffin has written many successful textbooks, including: Management, Organizational Behavior, HR, Management Skills, Introduction to Business, and International Business. Gregory Moorhead Gregory Moorhead is an associate professor of management at Arizona State University. He attended Texas Tech University and the University of Houston. He earned his BSIE, M.B.A., and Ph.D. in organizational behavior and management. He joined the faculty at ASU in 1978 and has taught courses in management principles, management policy and strategy, personnel management, and operations management, as well as graduate seminars in organizational behavior and international management. Dr. Moorhead has written numerous articles that have been published in leading managerial journals, including ACADEMY OF MANAGEMENT JOURNAL, ACADEMY OF MANAGEMENT REVIEW, HUMAN RELATIONS, ORGANIZATIONAL BEHAVIOR AND HUMAN DECISION PROCESSES, EDUCATIONAL AND PSYCHOLOGICAL MEASUREMENT, JOURNAL OF MANAGEMENT STUDIES, and others. His research focuses on the fields of groupthink, group decision-making, job design, leadership, and organization structure. He frequently travels internationally with his students, giving him a unique first-hand perspective on numerous global topics.

Table of Contents:
PART I: INTRODUCTION TO ORGANIZATIONAL BEHAVIOR. An Overview of Organizational Behavior. The Changing Environment of Organizations. PART II: INDIVIDUAL PROCESSES IN ORGANIZATIONS. Foundations of Individual Behavior. Motivation in Organizations. Motivating Employee Performance Through Work. Motivating Employee Performance Through Rewards. Managing Stress and the Work-Life Balance. Decision Making and Problem Solving. PART III: INTERPERSONAL PROCESSES IN ORGANIZATIONS. 9. Foundations of Interpersonal and Group Behavior. 10. Using Teams in Organizations. 11. Communication in Organizations. 12. Traditional Models for Understanding Leadership. 13. Contemporary Views of Leadership in Organizations. 14. Power, Politics, and Organizational Justice. 15. Conflict and Negotiation in Organizations. PART IV: ORGANIZATIONAL PROCESSES AND CHARACTERISTICS. 16. Foundations of Organization Structure. 17. Organization Design. 18. Organization Culture. 19. Organization Change and Development.