performance di gestione delle crisi delle organizzazioni alberghiere turche
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performance di gestione delle crisi delle organizzazioni alberghiere turche

performance di gestione delle crisi delle organizzazioni alberghiere turche


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About the Book

Questo libro tratta di una ricerca sulle performance di gestione delle crisi degli hotel turchi in una crisi turistica su larga scala. Lo studio ha utilizzato un quadro di riferimento adattato a sei fasi di gestione della crisi. Il numero di ricerche sulla gestione delle crisi nelle organizzazioni dell'ospitalità è molto limitato in letteratura, quindi questo studio si è concentrato specificamente sugli hotel a cinque stelle e mirava a rivelare i tipi di strategie di gestione delle crisi in una situazione di crisi. Sono state sviluppate 24 domande specifiche in turco. Sono state condotte interviste semi-strutturate in profondità con i senior manager di alcuni hotel e sono state poste 24 domande a ciascuno degli intervistati. L'analisi del contenuto è stata effettuata sui dati raccolti. I risultati hanno identificato una serie di raccomandazioni per il settore alberghiero. Gli hotel turchi sono risultati inadeguati nell'uso di strategie adeguate di gestione delle crisi in situazioni di crisi. Tra le raccomandazioni suggerite in questo studio, un suggerimento fondamentale per gli hotel è quello di sviluppare un piano formale di gestione delle crisi per una futura crisi nel settore turistico e di metterlo regolarmente in pratica all'interno delle loro organizzazioni, poiché è probabile che le crisi nel turismo si verifichino spesso.


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Product Details
  • ISBN-13: 9786205691328
  • Publisher: KS Omniscriptum Publishing
  • Binding: Paperback
  • Language: Italian
  • Returnable: N
  • Weight: 145 gr
  • ISBN-10: 6205691329
  • Publisher Date: 11 Feb 2023
  • Height: 229 mm
  • No of Pages: 56
  • Spine Width: 3 mm
  • Width: 152 mm


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