Quality Improvement Projects in Health Care
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Quality Improvement Projects in Health Care: Problem Solving in the Workplace

Quality Improvement Projects in Health Care: Problem Solving in the Workplace

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About the Book

In the current atmosphere of closer scrutiny of healthcare practices and procedures, front-line managers and health care providers must investigate potential problems in their work environment, whether at the behest of upper management, in order to meet Joint Commission on Accreditation of Health Care Organizations (JCAHO) standards, or through their own sense that "weÆre doing something wrong." For the investigator with limited previous experience in evaluation or research, the prospect of undertaking this kind of investigation can appear daunting, to say the least. Quality Improvement Projects in Health Care was written just for this individual. Author Eleanor Gilpatrick, a seasoned investigator and professor of health services administration, provides a review of the basic terminology and guidelines for carrying out "nuts-and-bolts" quality improvement research. She then demonstrates how such a research project can be implemented through 14 case studies involving actual health care situations. Altogether, the cases speak to a broad array of issues and potential pitfalls for the unwary investigatorùand they show that progress can be made in even the most difficult circumstances. Quality Improvement Projects in Health Care will be of interest to students and professionals in health sciences administration, nursing, allied health, and public health.

Table of Contents:
PART ONE: BASIC CONCEPTS AND MANUAL Basic Concepts Does the Problem Really Exist? Finding and Verifying Causes Finding Solutions Implementing Solutions and Making Them Operational PART TWO: CASES Getting Nursing Home Residents into Physical Therapy in a Timely Fashion Patients Waiting for Radiation during Scheduled Visits Late Notification of Critical Values by a Hospital Laboratory Time Spent in Rehabilitation by Amputation Patients in a Municipal Hospital Incomplete Laboratory Referrals in an HMO Center HMO Patients′ Problems with Crutches and Canes Dealing with Hemolyzed Blood Samples in a Hospital Laboratory Errors in Filling Prescriptions in a Hospital Pharmacy A Labor-Management Health and Safety Committee Nurse Attendance at Mandated Classes in an Outpatient Department Compliance with Discussions and Documentation of Advance Directives in a Home Care Agency Use of a Reminder Letter To Encourage Follow-Up Visits Use of an Internal Audit in an Intermediate Care Facility Use of Data on Unusual Occurrences in an Emergency Medical Service


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Product Details
  • ISBN-13: 9780761911678
  • Publisher: SAGE Publications Inc
  • Publisher Imprint: SAGE Publications Inc
  • Height: 228 mm
  • No of Pages: 408
  • Sub Title: Problem Solving in the Workplace
  • Width: 152 mm
  • ISBN-10: 0761911677
  • Publisher Date: 10 Feb 1999
  • Binding: Paperback
  • Language: English
  • Returnable: N
  • Weight: 575 gr


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