About the Book
Section I. Establishing a Quality Management System
1. Reproductive Laboratories
Fabiola Bento, Sandro Esteves, and Ashok Agarwal
2. Quality Management Systems
Silveraldo Mendes
3. Where to Start
Fabiola Bento
4. Defining Processes and Procedures
Fabiola Bento
5. Training Personnel
Fabiola Bento
6. How to Get Information
Fabiola Bento
Section II. Reproductive Laboratories
7. Defining What Reproductive Laboratories Do
Sandro Esteves and Ashok Agarwal
8. Explaining How Reproductive Laboratories Work
Sandro Esteves and Ashok Agarwal
9. Ensuring that Reproductive Laboratories Provide High-Quality Services
Sandro Esteves and Ashok Agarwal
Section III. International Experience
10. Singapore
P. C. Wong
11. India
B. N. Chakravarty and S. Sharma
12. South Africa: A laboratory perspective on quality control
Marie-Lena Windt de Beer and Gregory Michael Tinney
13. Nigeria: Experience with Quality Management and IVF in a Developing Country
Richard Ajayi
14. Gulf Countries
Mohamed Elkalyoubi
15. United States of America
Doris J. Baker
16. Chile
Fernando Zegers-Hochschild and Javier A. Crosby
17. Brazil
Fabiola Bento and Sandro Esteves
18. Belgium: ISO 9001:2000 certification as a base for total quality management in ART
Kelly Tilleman, Etienne Van den Abbeel, Ilse De Croo, Anneleen Vandevelde, Bjorn Heindryckx, Sandra Deltombe, Isabelle Stuyver, Annick Geril, and Petra De Sutter
19. The Netherlands
Peter M. M. Kastrop and Sjerp M. Weima
20. Australia: QMS in IVF Centres
James Catt
6. How to Get Information
Fabiola Bento
Section II. Reproductive Laboratories
7. Defining What Reproductive Laboratories Do
Sandro Esteves and Ashok Agarwal
8. Explaining How Reproductive Laboratories Work
Sandro Esteves and Ashok Agarwal
9. Ensuring that Reproductive Laboratories Provide High-Quality Services
Sandro Esteves and Ashok Agarwal
Section III. International Experience
10. Singapore
P. C. Wong
11. India
B. N. Chakravarty and S. Sharma
12. South Africa: A laboratory perspective on quality control
Marie-Lena Windt de Beer and Gregory Michael Tinney
13. Nigeria: Experience with Quality Management and IVF in a Developing Country
Richard Ajayi
14. Gulf Countries
Mohamed Elkalyoubi
15. United States of America
Doris J. Baker
16. Chile
Fernando Zegers-Hochschild and Javier A. Crosby
17. Brazil
Fabiola Bento and Sandro Esteves
18. Belgium: ISO 9001:2000 certification as a base for total quality management in ART
Kelly Tilleman, Etienne Van den Abbeel, Ilse De Croo, Anneleen Vandevelde, Bjorn Heindryckx, Sandra Deltombe, Isabelle Stuyver, Annick Geril, and Petra De Sutter
19. The Netherlands
Peter M. M. Kastrop and Sjerp M. Weima
20. Australia: QMS in IVF Centres
James Catt
Marie-Lena Windt de Beer and Gregory Michael Tinney
13. Nigeria: Experience with Quality Management and IVF in a Developing Country
Richard Ajayi
14. Gulf Countries
Mohamed Elkalyoubi
15. United States of America
Doris J. Baker
16. Chile
Fernando Zegers-Hochschild and Javier A. Crosby
17. Brazil
Fabiola Bento and Sandro Esteves
18. Belgium: ISO 9001:2000 certification as a base for total quality management in ART
Kelly Tilleman, Etienne Van den Abbeel, Ilse De Croo, Anneleen Vandevelde, Bjorn Heindryckx, Sandra Deltombe, Isabelle Stuyver, Annick Geril, and Petra De Sutter
19. The Netherlands
Peter M. M. Kastrop and Sjerp M. Weima
20. Australia: QMS in IVF Centres
James Catt