Recall no setor metalúrgico Book by Paulo Roberto
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Recall no setor metalúrgico

Recall no setor metalúrgico


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About the Book

Até o final do século XIX, a produção de bens de consumo era artesanal e utilizava mão-de-obra altamente qualificada para fazer exatamente o que o consumidor desejava, sendo processado um item de cada vez. O resultado disso era que o consumidor tinha exatamente o que ele desejava, mas com um custo que normalmente era elevado. A produção mais robusta trouxe consequências diretas para a necessidade de se produzir em larga escala com alta qualidade. A partir disso as ferramentas de qualidade ganharam mais relevância, frente aos níveis de exigência e competitividade cada vez maiores. Algumas ferramentas de qualidade são utilizadas por grandes empresas e corporações, dentre essas empresas um modelo bem difundido é a Toyota Motor Company, que é referência em qualidade na produção. Mas o que é Qualidade? De acordo com Slack, Chambers e Johnston qualidade é a conformidade, coerente com as expectativas do consumidor; em outras palavras, significa "fazer certo as coisas", mas as coisas que a produção precisa fazer certo variarão de acordo com o tipo de operação. (SLACK, CHAMBERS E JOHNSTON, 2009,40). O Recall pode ser evitado quando é dada a devida importância à qualidade.


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Product Details
  • ISBN-13: 9786202191418
  • Publisher: KS Omniscriptum Publishing
  • Publisher Imprint: Novas Edicoes Academicas
  • Height: 229 mm
  • No of Pages: 52
  • Spine Width: 3 mm
  • Width: 152 mm
  • ISBN-10: 6202191414
  • Publisher Date: 20 Mar 2018
  • Binding: Paperback
  • Language: Portuguese
  • Returnable: N
  • Weight: 141 gr


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