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Name: Service Desk Manager Bootcamp
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Price: 171 AED
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ISBN: 9781839387463

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Service Desk Manager Bootcamp

(Paperback) | Released: 02 Apr 2024

By: Rob Botwright | Publisher: Pastor Publishing Ltd

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About the Book

�� Welcome to the Service Desk Manager Bootcamp! ��

Are you ready to take your service desk management skills to the next level? Introducing our exclusive book bundle: "Service Desk Manager Bootcamp: ITIL 4 Standards, KPI & SLA Management." ��

In this comprehensive bundle, you'll gain access to four essential books that cover everything you need to know to excel in service desk management:

�� BOOK 1: Service Desk Essentials: A Beginner's Guide to ITIL 4 Standard Get started on the right foot with this beginner's guide to ITIL 4 Standard. Learn the core principles and practices of IT service management and align IT services with business objectives.

�� BOOK 2: Mastering KPIs: Optimizing Service Desk Performance Unlock the secrets to optimizing service desk performance with this book. Discover how to identify, define, and track key performance indicators (KPIs) to enhance customer satisfaction and drive organizational success.

�� BOOK 3: SLA Mastery: Advanced Strategies for Service Desk Managers Take your SLA management skills to the next level with advanced strategies and techniques. Learn how to negotiate, implement, and manage SLAs to ensure compliance and alignment with business objectives.

�� BOOK 4: Beyond Basics: Expert Insights into Service Desk Management in the Digital Age Stay ahead of the curve with expert insights into service desk management in the digital age. Explore innovative approaches, emerging technologies, and best practices for delivering exceptional customer experiences.

With over 3000 characters of expert guidance and practical strategies, this book bundle is your ticket to service desk excellence. Whether you're a beginner looking to build a strong foundation or an experienced manager seeking advanced techniques, the Service Desk Manager Bootcamp has something for everyone.

Don't miss out on this opportunity to elevate your service desk management skills and drive organizational success. Get your hands on the Service Desk Manager Bootcamp book bundle today! ��

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Product Details

ISBN-13: 9781839387463
Publisher: Pastor Publishing Ltd
Binding: Paperback
Language: English
Returnable: Y
Sub Title: ITIL 4 Standards, KPI & SLA Management
Width: 152 mm

ISBN-10: 1839387467
Publisher Date: 02 Apr 2024
Height: 229 mm
No of Pages: 302
Spine Width: 16 mm
Weight: 453 gr

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Service Desk Manager Bootcamp

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