Service Systems Science by Kyoichi Kijima at Bookstore UAE
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Service Systems Science

Service Systems Science


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About the Book

Part I: Service Systems Research Perspectives Ch1 Social Value: A Service Science Perspective (Jim Spohrer, Haluk Demirkan and Kelly Lyons).- Ch2 Service Systems Science: Translational and Trans-disciplinary Approach to Service Systems (Kyoichi Kijima).- Ch3 Service artifacts as co-creation boundary objects in digital platforms (Anssi Smedlund and Ville Eloranta).- Ch4 Four Axiomatic Requirements for Service Systems Research (David Reynolds and Irene CL Ng).- Ch5 Social innovations? manifested in new services and in new system level interactions (Marja Toivonen).- Ch6 The Limitations of Logic and Science and Systemic Thinking? From the Science of Service Systems to the Art of Coexistence and Co-prosperity Systems (Takashi Maeno) Part II: Service Systems Practice Ch7 Canadian Governments' Reference Models Using Reference Models for Government Improvement (Roy Wiseman).- Ch8 What is 5S-KAIZEN: Asia-African Transnational and Translational Community of Practice in Value Co-creation of Health Services (Hiro Matsushita).- Ch9 Creating Information-based Customer Value with Service Systems in Retailing (Timo Rintamaki and Lasse Mitronen).- Ch10 Service R&D Program Design Aiming at Service Innovation (Yuriko Sawatani and Yuko Fujigaki).


About the Author:

Professor, Department of Value and decision Science, Tokyo Institute of Technology

Visiting Professor, Hull University Business School (HUBS), UK; School of Business Management, Bandung Institute of Technology, Indonesia

Specialization (part): Systems sciences, Decision systems sciences, Service systems sciences, Operational research/management science


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Product Details
  • ISBN-13: 9784431561316
  • Publisher: Springer Verlag, Japan
  • Binding: Paperback
  • Height: 234 mm
  • No of Pages: 177
  • Series Title: Translational Systems Sciences
  • Weight: 322 gr
  • ISBN-10: 4431561315
  • Publisher Date: 23 Aug 2016
  • Edition: Softcover reprint of the original 1st ed. 2015
  • Language: English
  • Returnable: Y
  • Spine Width: 10 mm
  • Width: 156 mm


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