Smart Work makes the argument that organizational transformational is needed now. When the urgent drives out the important, organizations are trapped in the status quo. When employees are frantically busy with email madness and dysfunctional meetings, there's no time to think. Without reflection, there's no way to create a smart future for the organization. New York Time best-selling author, Steven Stanton describes how organizations become prisoners of their bad habits and how Continuous Improvement programs only provide expensive "better sameness" and unintentionally constrain big change. Smart Work describes a dramatically new organizational model, based on new technologies, which will provide organizations with unprecedented levels of self-awareness and sentience - the ability to sense, understand, and respond to marketplace information. Readers of Smart Work will learn: -To recognize the symptoms of Project-itis and how to defeat it -What digitized processes are, and the role they play in performance improvement -How to identify key metrics and develop a balanced measurement scorecard -How to proactively sense deep customer and competitor actions and to avoid surprises -When to power-up governing processes to achieve higher levels of organizational synergy Smart Work presents both a clear and compelling argument for why BIG change is needed, and a roadmap for successful execution.
About the Author: Steven A. Stanton Managing Partner, FCB Partners Steven Stanton is the author of "Smart Work: Why Organizations Full of Intelligent People Do So Many Dumb Things and What You Can Do About It." He is a pioneer of process innovation. For thirty years his work has been focused on improving the capability of organizations to transform themselves. Through his consulting, writing, and teaching, Mr. Stanton has participated in the development of many of the most innovative and valuable business ideas of the past ten years such as Business Reengineering, Process Management, and Smart Work, a revolutionary way of creating value. Mr. Stanton is the co-author, with Dr. Hammer, of the "Reengineering Revolution" (HarperBusiness) and the Harvard Business Review article "How Process Organizations Really Work." In addition, he has published many articles on business transformation and as a leading management thinker is frequently cited by national publications such as Fortune, BusinessWeek and CFO Magazine. He teaches FCB Partners public courses, in many internal training programs, and at Tecnologico Monterrey, in Mexico. Mr. Stanton holds an MBA from Harvard and a BA from the Berklee School of Music.