Software User Documentation by David John Tuffley
Software User Documentation

Software User Documentation


     0     
5
4
3
2
1



International Edition


About the Book

I N T R O D U C T I O N Good manuals are a scarce commodity - expensive to produce, difficult to maintain, the province of experts. Not any more. With this new step-by-step guide you can produce successful manuals at a fraction of the normal cost. Software user Documentation: A How To Guide for Project Staff is a detailed reference guide to the preparation of effective user documentation for computer software applica-tions. It is intended for people who wish to develop software user documentation. The format and arrangement of this manual re-flects the principles outlined within it - it 'practices what it preaches'. No prior knowledge or experience of user documentation writ-ing is assumed. The manual is designed to equip a person with at least average written expression skills with a blueprint of how to prepare a software user manual. Provided the person is prepared to follow the instructions through to completion, the result will be an effective piece of documentation. It can be used by practicing user documenters and technical writers as a checklist of what to include in a piece of documen-tation. The information given in this manual conforms with the interna-tionally recognised IEEE Standard 1063 which relates to the requirements for software user documentation. S O W H A T M A K E S A N E F F E C T I V E M A N U A L ? Organisation - Good manuals are well-structured with comprehensive table of contents and index. Content - The material focuses on user tasks, provides clear instructions and is concise. Appearance - The presentation is attractive with plenty of white space, and are packaged in booklets that are easy to use. Language - The text is easy to read and aimed specifically at the users. What to Avoid - Users dislike manuals that are: inaccurate, contain too much detail, talks down to people, is too formal, is poorly presented and/or organised.
About the Author: David Tuffley PhD is lecturer and researcher at Griffith University in Australia. David is a Software Engineer, though his interests range across Comparative Religion, Philosophy, Psychology, Anthropology, Literature, History, Design and Architecture. David has been an academic since 1999. For 15 years before academia David was a technical writer and later a consultant for public and private sector IT clients in Australia and the United Kingdom. He combines theory and practice in a focussed and disciplined way that has proved effective for solving problems for clients.


Best Sellers



Product Details
  • ISBN-13: 9781461133377
  • Publisher: Createspace Independent Publishing Platform
  • Publisher Imprint: Createspace Independent Publishing Platform
  • Height: 216 mm
  • No of Pages: 154
  • Series Title: English
  • Sub Title: A How To Guide for Project Staff
  • Width: 140 mm
  • ISBN-10: 1461133378
  • Publisher Date: 25 Apr 2011
  • Binding: Paperback
  • Language: English
  • Returnable: N
  • Spine Width: 8 mm
  • Weight: 236 gr


Add Photo
Add Photo

Customer Reviews

REVIEWS      0     
Click Here To Be The First to Review this Product
Software User Documentation
Createspace Independent Publishing Platform -
Software User Documentation
Writing guidlines
We want to publish your review, so please:
  • keep your review on the product. Review's that defame author's character will be rejected.
  • Keep your review focused on the product.
  • Avoid writing about customer service. contact us instead if you have issue requiring immediate attention.
  • Refrain from mentioning competitors or the specific price you paid for the product.
  • Do not include any personally identifiable information, such as full names.

Software User Documentation

Required fields are marked with *

Review Title*
Review
    Add Photo Add up to 6 photos
    Would you recommend this product to a friend?
    Tag this Book Read more
    Does your review contain spoilers?
    What type of reader best describes you?
    I agree to the terms & conditions
    You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications.

    CUSTOMER RATINGS AND REVIEWS AND QUESTIONS AND ANSWERS TERMS OF USE

    These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Bookswagon (the "CRR Service").


    By submitting any content to Bookswagon, you guarantee that:
    • You are the sole author and owner of the intellectual property rights in the content;
    • All "moral rights" that you may have in such content have been voluntarily waived by you;
    • All content that you post is accurate;
    • You are at least 13 years old;
    • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
    You further agree that you may not submit any content:
    • That is known by you to be false, inaccurate or misleading;
    • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
    • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
    • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
    • For which you were compensated or granted any consideration by any unapproved third party;
    • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
    • That contains any computer viruses, worms or other potentially damaging computer programs or files.
    You agree to indemnify and hold Bookswagon (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.


    For any content that you submit, you grant Bookswagon a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell, transfer, and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. Additionally,  Bookswagon may transfer or share any personal information that you submit with its third-party service providers, including but not limited to Bazaarvoice, Inc. in accordance with  Privacy Policy


    All content that you submit may be used at Bookswagon's sole discretion. Bookswagon reserves the right to change, condense, withhold publication, remove or delete any content on Bookswagon's website that Bookswagon deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use.  Bookswagon does not guarantee that you will have any recourse through Bookswagon to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Bookswagon reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not Bookswagon, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Bookswagon, its agents, subsidiaries, affiliates, partners or third party service providers (including but not limited to Bazaarvoice, Inc.)and their respective directors, officers and employees.

    Accept

    New Arrivals



    Inspired by your browsing history


    Your review has been submitted!

    You've already reviewed this product!