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Sou recepcionista

Sou recepcionista


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About the Book

A prestação de serviços exclusivos e personalizados é um grande diferencial. E isso Inclui uma ótima recepção, não importa a área ou o setor de atuação. Em uma pousada, num hotel cinco estrelas, em resorts ou spas, o tipo de recepção dá o tom da hospedagem e, muitas vezes, serve para revelar o atendimento especial reservado a determinados hóspedes. Nos cruzeiros marítimos, o recepcionista é quase onipresente e nos eventos torna-se um guia seguro e confiável. Já em clínicas, hospitais e serviços de saúde, além de informar e orientar, cabe a ele aliviar um pouco a tensão natural do paciente e de seus familiares. Sou recepcionista apresenta cada um desses ambientes, com suas rotinas, técnicas e procedimentos.


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Product Details
  • ISBN-13: 9786555362633
  • Publisher: Editora Senac Sao Paulo
  • Binding: Paperback
  • Language: Portuguese
  • Returnable: N
  • Weight: 177 gr
  • ISBN-10: 6555362634
  • Publisher Date: 26 Oct 2020
  • Height: 165 mm
  • No of Pages: 114
  • Spine Width: 6 mm
  • Width: 165 mm


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