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Thanks for Coming in Today

Thanks for Coming in Today


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About the Book

By providing your customers and guests with an unforgettable experience, your business can build customer loyalty and gain an edge over your competition. But what most managers forget is that great customer service starts with happy employees. To take your organization to the next level, you need to work from the inside out.

In Thanks for Coming In Today, Charles Ryan Minton, president of CRM Hospitality and Consulting, shows you how to build and retain an all-star customer service team by establishing an environment in which employees can thrive. He explains how to empower your staff so that they can turn complaints into kudos, identify potential problems before they occur, and make even the minutest detail of a patron's experience memorable.

With this book, you'll find immediate, low-cost solutions to transform your workplace culture into a customer-centric enterprise. Your employees and customers will be pleased--and so will you.


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Product Details
  • ISBN-13: 9781544512082
  • Publisher: Lioncrest Publishing
  • Publisher Imprint: Lioncrest Publishing
  • Height: 216 mm
  • No of Pages: 156
  • Spine Width: 13 mm
  • Weight: 385 gr
  • ISBN-10: 1544512082
  • Publisher Date: 30 Oct 2018
  • Binding: Hardback
  • Language: English
  • Returnable: N
  • Sub Title: Creating a Culture Where Employees Thrive & Customer Service is Alive
  • Width: 140 mm


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    BoxerLover2 - 5 Days ago
    A Thrilling But Totally Believable Murder Mystery

    Read this in one evening. I had planned to do other things with my day, but it was impossible to put down. Every time I tried, I was drawn back to it in less than 5 minutes. I sobbed my eyes out the entire last 100 pages. Highly recommend!

    BoxerLover2 - 5 Days ago
    A Thrilling But Totally Believable Murder Mystery

    Read this in one evening. I had planned to do other things with my day, but it was impossible to put down. Every time I tried, I was drawn back to it in less than 5 minutes. I sobbed my eyes out the entire last 100 pages. Highly recommend!


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