Truth About Managing People, The
Truth About Managing People, The: Proven Insights to Get the Best from Your Team

Truth About Managing People, The: Proven Insights to Get the Best from Your Team

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International Edition


About the Book

Discover today's quick, practical, proven guide to overcoming "killer" management problems and succeeding brilliantly as a leader! Unlike other management books, The Truth About Managing People, Fourth Edition is 100% practical and completely based on tested evidence, not mere anecdote or opinion. Top management author Stephen P. Robbins has distilled thousands of research studies, meta-analyses, and Big Data investigations into a set of 63 proven, tested solutions for today's make-or-break management challenges. Each solution is presented quickly and concisely, in just 2-3 pages, so you can absorb them fast, and use them immediately. Robbins' fully updated truths cover every key aspect of management, including hiring the right people and building winning teams; designing high-productivity jobs and rewarding the right behaviors; managing diversity, change, conflict, turnover, and staff cuts; overcoming self-serving bias, groupthink, and digital distractions, and much more. This edition adds nine all-new chapters, covering the crucial importance of people skills, building emotional intelligence, loyalty expectations, employee engagement and mentoring, managing face-to-face vs. virtual teams, overcoming the downsides of teams, handling unacceptable workplace behavior, promoting creativity and innovation, and more. Whatever your management role, Robbins has compiled indispensable practical truths you can and will apply, every single day.

Table of Contents:
Preface     vii   PART I THE TRUTH ABOUT HIRING   Truth 1 The Importance of “People Skills”      1 Truth 2 First Impressions DO Count!      5 Truth 3 Forget Traits; It’s Behavior That Counts!      9 Truth 4 Brains Matter; or Why You Should Hire Smart People     13 Truth 5 When in Doubt, Hire Conscientious People!     17 Truth 6 Want Friendly Employees? It’s in the Genes!     21 Truth 7 Don’t Ignore Emotional Intelligence     25 Truth 8 Throw Out Your Age Stereotypes     29 Truth 9 Match Personalities and Jobs     33 Truth 10 Hire People Who Fit Your Culture: My “Good Employee” Was Your Stinker!     37 Truth 11 Good Citizenship Counts!     41 Truth 12 Realistic Job Previews: What You See Is What You Get     45 Truth 13 Manage the Socialization of New Employees     49   PART II THE TRUTH ABOUT MOTIVATION   Truth 14 Why Many Workers Aren’t Motivated at Work Today     53 Truth 15 Telling Employees to “Do Your Best” Isn’t Likely to Achieve Their Best     57 Truth 16 Professional Workers Go for the Flow     61 Truth 17 Not Everyone Wants a Challenging Job     65 Truth 18 When Giving Feedback: Criticize Behaviors, Not People     69 Truth 19 You Get What You Reward     73 Truth 20 It’s All Relative!     77 Truth 21 Recognition Motivates (and It Costs Very Little!)     81 Truth 22 There’s More to High Employee Performance Than Just Motivation     85 Truth 23 So Long Loyalty, Hello Employee Engagement     89   PART III THE TRUTH ABOUT LEADERSHIP   Truth 24 Five Leadership Myths Debunked     93 Truth 25 The Essence of Leadership Is Trust     97 Truth 26 Experience Counts! Not Necessarily!     101 Truth 27 Effective Leaders Know How to Frame Issues     105 Truth 28 You Get What You Expect     109 Truth 29 Charisma Can Be Learned     113 Truth 30 Charisma Is Not Always an Asset     117 Truth 31 Make Others Dependent on You     121 Truth 32 Successful Leaders Are Politically Adept     125 Truth 33 Ethical Leadership     129 Truth 34 Virtual Leadership: Leading from Afar     133 Truth 35 Leading Across the Generational Gap     137 Truth 36 Becoming a Mentor     141 Truth 37 Adjust Your Leadership Style for Cultural Differences, or When in Rome…     145   PART IV THE TRUTH ABOUT COMMUNICATION   Truth 38 Hearing Isn’t Listening     149 Truth 39 Listen to the Grapevine     153 Truth 40 Men and Women Communicate Differently     157 Truth 41 What You Do Overpowers What You Say     161 Truth 42 The Value of Silence     165 Truth 43 Watch Out for Digital Distractions     169   PART V THE TRUTH ABOUT BUILDING TEAMS   Truth 44 What We Know That Makes Teams Work     173 Truth 45 2 + 2 Doesn’t Necessarily Equal 4     177 Truth 46 The Value of Diversity on Teams     181 Truth 47 We’re Not All Equal: Status Matters!     185 Truth 48 When Teams Are Appropriate, and When They’re Not     189   PART VI THE TRUTH ABOUT MANAGING CONFLICTS   Truth 49 The Case for Conflict     193 Truth 50 Beware of Groupthink     197 Truth 51 How to Reduce Work-Life Conflicts     201 Truth 52 Negotiating Isn’t About Winning and Losing     205   PART VII THE TRUTH ABOUT PERFORMANCE EVALUATION   Truth 53 Annual Reviews: The Best Surprise Is No Surprise!     209 Truth 54 Don’t Blame Me! The Role of Self-Serving Bias     213 Truth 55 Judging Others: Tips for Making Better Decisions     217 Truth 56 Coping with Deviant Workplace Behavior     221   PART VIII THE TRUTH ABOUT COPING WITH CHANGE   Truth 57 Most People Resist Any Change That Doesn’t Jingle in Their Pockets!     225 Truth 58 Use Participation to Reduce Resistance to Change     229 Truth 59 Creating Creative Employees     233 Truth 60 Employee Turnover Can Be a Good Thing     237 Truth 61 In Cutbacks: Don’t Neglect the Survivors     241 Truth 62 Beware of the Quick Fix     245   References     249


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Product Details
  • ISBN-13: 9780134048437
  • Publisher: Pearson Education (US)
  • Binding: Paperback
  • Language: English
  • Returnable: Y
  • Sub Title: Proven Insights to Get the Best from Your Team
  • Width: 142 mm
  • ISBN-10: 0134048431
  • Publisher Date: 19 Jan 2015
  • Height: 216 mm
  • No of Pages: 288
  • Spine Width: 18 mm
  • Weight: 360 gr


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Truth About Managing People, The: Proven Insights to Get the Best from Your Team
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