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The Truth About Managing People

The Truth About Managing People


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About the Book

Features

  • This is the only CV book - still - to say anything new
  • Since the first edition the concept of the elevator pitch CV has been widely taken up and the book is now endorsed and bought by over 40 business schools and universities across the world
  • This makes it the most widely endorsed CV book in the world
  • Author is now a full-time guest lecturer on elevator pitching at business schools and universities - the book gets constant year-round promotion
  • This new edition has a punchier more explanatory subtitle and brighter jacket
  • The new edition also has much more added value in tips, tricks and examples of how to sell yourself to best effect
About the Authors
Bill Faust has 14 years’ experience in delivering high-level integrated, marketing campaigns, for a range of blue chip companies including GE Capital, Campbell’s, News Ltd, Bayard Presse and BT. This has taken Bill across the world from London, Paris, Istanbul to Sydney. And back.

Michael Faust has had a top flight management, advertising and marketing career. Most recently Michael was the Managing Director of Travelcare, the UK’s largest independent travel agency . Prior to this he has held influential positions as the European Marketing Director of LetsBuyIt.com as well as a number of strategic consultancy roles across the European dotcom market. Over the last fifteen years Michael has worked in both advertising agencies and client companies from Saatchi and Saatchi to Dell.Features
  • Starting a business is not an easy process, there are many emotional issues that will arise. This book illuminates the 10 major emotional challenges that anyone starting a business has to experience, through the eyes of a proven entrepreneur who has experienced both success and failure.
  • It is enriched with real anecdotes from entrepreneurs on how to prepare for each of those challenges.
  • Compelling: Contains the ten things no entrepreneur can do without.
  • Details the emotional journey of the author: Written whilst the author is going through the emotional turmoil of setting a business up. The style and content will really exaggerate this emotional journey.
  • Benchmark: The New Business Road Test (9780273708056) has sold 3,212 copies since publication in June 2006.
  • The Business Start Up market was worth almost £1.5 million in 2009, representing 4.7% of the total business market Pearson Education is the second biggest publisher in this market, with over 16% market share.
Features
  • Financial Times Briefings are designed to give busy decision-makers short, results-focused advice to pressing issues that require hard measurable results.
  • There’s a gap in the market: Nothing else out there which condenses high level information targeted at senior managers.
  • Strong Branding: The FT connection gives authority to the series. It is a brand that business people trust.
  • Clear Structure: Each book follows a logical modular structure, with a clear focus on what senior managers need to know, ask, measure and do to make things happen.
  • Expert collaboration: There is a panel of series advisors who are business experts from a range of subject fields and backgrounds.
  • FT Briefing: Sustainable Business gives executives the low-down on all the key issues in the critical area of sustainable business, helping businesses improve their strategy for sustainability so they can also provide real business benefit to their organisation.
  • Market: Pearson Education is the management market leader with over 24% market share. Management is the biggest market in the business sector and was worth £6 million in 2009.
Features
  • Broad appeal -this book is for everyone who is feeling challenged or confused with their current personal or professional situation and who wants some direction and clarity on how to feel happier and more fulfilled.
  • The tactics are result-oriented and the book includes many real life examples.
  • Market:The Popular Psychology and Personal Development market was worth over £12.5million in 2009, Pearson Education is the second biggest publisher in this market, with almost 12%market share.
Features
  • Referrals and recommendations are the most effective driver of new business. In today’s economy, generating referrals through networking is proving to be the most effective and least expensive way of producing new business.
  • Recommended will show readers how to implement a simple yet effective strategy they can rely on to source the leads they need to keep their business flourishing.
  • Andy Lopata, shows readers how to capitalise on all the potential opportunities held within their own networks, by showing them.
  • How to generate more of the leads that produce better quality business, leads that convert more easily and more quickly into real sales
  • Detailed guidance on how to use LinkedIn to generate referrals
  • Practical, takeaway information which can be implemented easily in any business that needs to generate new sales
  • Written by a well-known name, Andy Lopata has been christened ‘Mr Network’ by The Sun and listed as one of Europe’s leading business networking strategists by the Financial Times in 2009.


Table of Contents:
Part I The Truth About Hiring
  1. Forget traits; it’s behavior that counts
  2. Realistic job previews: what you see is what you get
  3. Tips for improving employee interviews
  4. Brains matter; or when in doubt, hire smart people
  5. Don’t count too much on reference checks
  6. When in doubt, hire conscientious people!
  7. Hire people who fit your culture: my “good employee” is your stinker!
  8. Manage the socialization of new employees
Part II The Truth About Motivation
  1. Why many workers aren’t motivated at work today
  2. Happy workers aren’t necessarily productive workers!
  3. Telling employees to do their best isn’t likely to achieve their best
  4. Not everyone wants to participate in setting their goals
  5. Professional workers go for the flow
  6. When giving feedback: criticize behaviors, not people
  7. You get what you reward
  8. It’s all relative!
  9. Ways to motivate low-skill, low-pay employees
  10. There’s more to high employee performance than just motivation
Part III The Truth About Leadership
  1. The essence of leadership is trust
  2. Experience counts! Wrong!
  3. Most people think they know what good leaders look like
  4. Effective leaders know how to frame issues
  5. You get what you expect
  6. Charisma can be learned
  7. Make others dependent on you
  8. Adjust your leadership style for cultural differences, or when in Rome…
  9. When leadership isn’t important
Part IV The Truth About Communication
  1. Hearing isn’t listening
  2. Choose the right communication channel
  3. Listen to the grapevine
  4. Men and women do communicate differently
  5. What you do overpowers what you say
Part V The Truth About Building Teams
  1. What we know that makes teams work
  2. 2 + 2 doesn’t necessarily equal 4
  3. One bad apple spoils the barrel
  4. We’re not all equal: status matters!
  5. Not everyone is team material
Part VI The Truth About Managing Conflicts
  1. The case for conflict
  2. Beware of groupthink
  3. How to reduce work-life conflicts
  4. Negotiating isn’t about winning and losing
Part VII The Truth About Designing Jobs
  1. Not everyone wants a challenging job
  2. Four job-design actions that will make employees more productive
Part VIII The Truth About Performance Evaluation
  1. Annual reviews: the best surprise is no surprise!
  2. Don’t blame me! The role of self-serving bias
  3. The case for 360-degree feedback appraisals: more is better!
Part IX The Truth About Coping with Change
  1. Most people resist any change that doesn’t jingle in their pockets!
  2. You can teach an old dog new tricks
  3. Use participation to reduce resistance to change
Part X Some Final Thoughts About Managing Behavior
  1. First impressions do count!
  2. People aren’t completely rational: don’t ignore emotions!
  3. Employee turnover can be a good thing
  4. Beware of the quick fix


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Product Details
  • ISBN-13: 9780273759270
  • Binding: Paperback
  • No of Pages: 240
  • ISBN-10: 0273759272
  • Edition: 2

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