Chapter 1: Microsoft Teams Overview
a. What is Microsoft Teams?
b. Teams Architecture
c. Teams Team and channels
d. Meeting, Tab, Files and Wiki
e. Teams Audio/video call and meeting
f. Teams phone system overview
Chapter 2: Teams Client Deployment and User Provisioning
a. Deploy and Manage Teams client
b. Manage Teams storage
c. Manage External and Guest access
Chapter 3: Organization Readiness for Microsoft Teams
a. Network assessment and bandwidth planning for Teams
b. Deploy Quality of Service c. Configure phone system
a. Configure Teams Direct Routing
b. Configure Microsoft Calling plan
d. Customizes and manage Live event
Chapter 4: Microsoft Teams Administration and Policy Management
a. Enable and users for Microsoft Teams b. Organization wide setting for Microsoft Teams
c. Meeting, Live event and messaging policy
d. Manage Phone number and Voice routing policy
Chapter 5: Migration from Skype for Business (Lync) On-Prem and Online to Microsoft Teams
a. Get ready for Microsoft Teams
b. Plan user migration wisely c. Migrate user from Skype for Business Online to Microsoft Teams
d. Migrate user from Skype for Business On-prem to Microsoft Teams
e. Maintain momentum after migration
Chapter 6: Microsoft Teams Troubleshooting Approaches
1. Solve Teams sign-in issues
2. Analyze call quality and Troubleshoot call quality issues
3. Troubleshoot Live event issues
4. Solve connectivity challenges
About the Author: Balu Ilag is a Microsoft Certified Trainer (MCT), Microsoft 365 Certified Teams Administrator Associate, and Microsoft Certified Solutions Expert (MCSE) for communication and productivity. He has written several blog posts on unified communication and collaboration technologies including subjects ranging from a how-to guide to best practices and troubleshooting.
He is currently working as an Office 365 and collaboration specialist at Juniper networks. Balu has over 13 years' experience in messaging, telecom and unified communications and collaboration and is focused on Microsoft Teams and Microsoft Office 365 collaboration. His role is a combination of product administration, product development, and strategic guidance for enterprise customers.